58 min listen
Kathleen & Amy Smith - Owners of Saratoga Arms, Boutique Hotel
Kathleen & Amy Smith - Owners of Saratoga Arms, Boutique Hotel
ratings:
Length:
43 minutes
Released:
May 23, 2023
Format:
Podcast episode
Description
In this episode, Steve is joined by the mother-daughter duo Kathleen and Amy Smith, owners of Saratoga Arms. Originally built in 1870, Saratoga Arms is an award-winning historic boutique hotel in the heart of downtown Saratoga Springs, New York. Throughout this conversation, Kathleen shares her journey in hospitality that led her to the iconic property, Amy gives her unique perspective being born into the business, together they share the secrets to creating an incredible team culture, how they are maintaining the charm of the historic property, and what they are doing to celebrate Saratoga Arms' 25th anniversary this year.
RealTime Reservation Offer
This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.
The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more.
To learn more check them out here!
Learn more about your ad choices. Visit megaphone.fm/adchoices
RealTime Reservation Offer
This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.
The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more.
To learn more check them out here!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Released:
May 23, 2023
Format:
Podcast episode
Titles in the series (100)
Paul Breslin - Managing Director at Horwath HTL: In this episode, Steve is joined by long time mentor, Paul Breslin. After working for over 20 years as an executive for top rated luxury hotel management companies, Paul is now the Managing Director at Horwath HTL. He is now works with developers and owners to turn real estate opportunities into successful hospitality companies. Throughout this episode, Paul talks about the many roles he held throughout his hospitality career, what his advice is for young professionals in the industry, his entrepreneurial journey, and more. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, ev by The Hospitality Mentor