HR Hospitality Leaders | Advice Column | The Hospitality Mentor Podcast

Ben Potts - Partner at Unfiltered Hospitality: In this episode, Steve is joined by Ben Potts, Partner at Unfiltered Hospitality. Ben is one of the top bartenders in the country, a cocktail connoisseur, and an expert in fine spirits. With his newest venture, Unfiltered Hospitality, Ben and his team provide world-class cocktail consulting, management coaching, and brand strategy in the beverage industry. Throughout this episode, Ben talks about his career journey switching from investment banker to a bar back at Purdy Lounge in Miami Beach, how he became a top bartender in Miami, his successes and failures in opening up his own businesses, what his mission is with Unfiltered Hospitality, and more. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons by The Hospitality Mentor

48 min listen

Buzzy Sklar - CEO at Tropical Distillers: In this episode, Steve is joined by Buzzy Sklar, the CEO at Tropical Distillers. After owning clothing, restaurant, and bar businesses, Buzzy saw a need in the liquor industry for true mango and citrus flavors, inspiring him to launch Tropical Distillers. After successfully landing Tropical Distillers on the shelves across the state of Florida, Buzzy and his team are now building Miami's first distillery where fans of the product can go for tastings, events, and experiences. Throughout this conversation, Buzzy talks about the variety of business ventures he has pursued, how he came to the decision to enter the liquor industry, and the challenges and successes he has experienced since launching Tropical Distillers. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for crea by The Hospitality Mentor

38 min listen

Mary Rogers - General Manager of the Montage Laguna Beach: In this episode, Steve is joined by Mary Rogers, General Manager of the Montage Laguna Beach. Mary has had an incredible career in hospitality, from starting at the age of 13 working at a small bed and breakfast in Ireland to managing the Fontainebleau Miami Beach, one of the world's most luxurious hotels. Throughout this conversation, Mary talks about the different roles she has worked in hotels, the importance of building relationships, and what her advice is for young hoteliers. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.To learn more go to https://the-hospitality-mentor.captivate.fm/https-realtimereservation-com- (realtimereservation.com)Mentioned in this episode:Real Time Res Ad This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory manage by The Hospitality Mentor

38 min listen

Victoria Taylor - Experience & Experiential Consultant: In this episode, Steve is joined by Victoria Taylor, an Experience and Experiential Consultant. Victoria is passionate about creating stand-out guest experiences in the hospitality and luxury industries. She combines research, buying behavior data, marketing, creativity, and her storytelling expertise to cultivate a desire to experience and buy from hospitality and luxury brands. Victoria has worked with incredible brands such as Kempinski Hotels and Resorts, Lamborghini, Aston Martin, Warner Bros, and more. Throughout this conversation, Victoria talks about the multiple roles she has worked in the hospitality industry, the process behind some of the jaw-dropping experiences she has created, how to maintain excitement within the guest, and so much more. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room by The Hospitality Mentor

37 min listen

Victor Feria - Founder of Tangy Managment: Welcome to the first episode of the Hospitality Mentor Podcast! In this episode, Hospitality Mentor host Steve Turk is joined by Victor Feria, the Managing Director of Tangy Management. Tangy manages luxury vacation homes and prides itself on providing luxury hotel service in homes. Victor talks to Steve about his journey in the hospitality industry from being a golf course ball boy to mastering VIP guest services, how he built Tangy, and what he believes holds for the future of the industry. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. To learn more go to https://the-hospitality-mentor.captivate.fm/https-realtimereservation-com- (realtimereservation.com) Mentioned in this episode: Real Time Res Ad This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory manage by The Hospitality Mentor

37 min listen

Ron Green - Chief Entertainment Officer by The Hospitality Mentor

48 min listen

Zack Bush - Ball & Chain Co-Owner: In this episode, Steve is joined by Zack Bush. Zack is the co-owner of Ball and Chain, a historic live-music venue on Miami’s famed street Calle Ocho, in Little Havana. Zack and his team renovated and restored the historical gem, famous for hosting 20th century jazz greats, and brought it back to life as a successful music venue today. Zack is also the co-owner of Mad Room Hospitality, Taquerias El Mexicano, and Los Altos. Throughout this conversation Zack talks about his career journey, the experience of renovating Ball and Chain, and what his advice is for other professionals in the hospitality industry. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests c by The Hospitality Mentor

40 min listen

Patrick Fisher - Senior Vice President and Managing Director at Fontainebleau Miami Beach by The Hospitality Mentor

42 min listen

Chef Gordon Maybury - Director of Culinary JW Marriott Miami Turnberry Resort & Spa by The Hospitality Mentor

67 min listen

Brian Proctor - Founder & CEO of Leeds Hospitality Group: In this episode, Steve is joined by Brian Proctor, the Founder and CEO of the Leeds Hospitality Group. Brian has over 40 years of experience in the hospitality industry working and managing hotels for some of the world's top companies and brands. Now with his own company, Leeds Hospitality Group, Brian works with clients on Asset Management, General Hospitality Consulting, New Builds and Transitions Project Management, and Task Force. Throughout this episode, Brian shares the progression of his career in hospitality, what his mission is with Leeds Hospitality Group and his advice for those working to get the industry back to where it was pre-pandemic. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors by The Hospitality Mentor

50 min listen

Chef Allen Susser - James Beard Award Winner: In this episode, Steve is joined by Chef Allen Susser, the James Beard Award Winner. Chef Allen has been called the "Ponce De Leon of New Florida Cooking" by The New York Times and Food and Wine Magazine named Chef Allen "One of the Best 10 Chefs in America." Throughout this conversation, Allen talks about the his time at culinary school in Paris, working at Le Cirque in New York, opening up Chef Allen's restaurant, and what he has learned from years in the hospitality industry. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more. To learn more by The Hospitality Mentor

50 min listen

Gabriel Constantin - Managing Director at Trump International Hotel & Tower by The Hospitality Mentor

43 min listen

Thatcher Brown - Chief Commercial Officer & Head of Joint Yacht Operations at Marc-Henry Cruise Holdings LTD, Owner and Joint Operator of Four Seasons Yachts. by The Hospitality Mentor

71 min listen

Andrea Foster - Senior Vice President of Development, Marcus Hotels & Resorts by The Hospitality Mentor

48 min listen

Paul Breslin - Managing Director at Horwath HTL: In this episode, Steve is joined by long time mentor, Paul Breslin. After working for over 20 years as an executive for top rated luxury hotel management companies, Paul is now the Managing Director at Horwath HTL. He is now works with developers and owners to turn real estate opportunities into successful hospitality companies. Throughout this episode, Paul talks about the many roles he held throughout his hospitality career, what his advice is for young professionals in the industry, his entrepreneurial journey, and more. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, ev by The Hospitality Mentor

58 min listen

Dr. Jeffrey O - CEO of the International Hospitality Institute: In this episode, Steve is joined by Dr. Jeffrey O, the CEO of the International Hospitality Institute. Dr. Jeffrey has a great understanding of how important each and every role in the hospitality industry is and he is working to spread that message on a global scale. Throughout this episode, Dr. Jeffrey shares his career journey in the hospitality industry, what he learned about building a thriving team culture, and his mission with the International Hospitality Institute. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. To learn more go to https://the-hospitality-mentor.captivate.fm/https-realtimereservation-com- (realtimereservation.com) Mentioned in this episode: Real Time Res Ad This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory mana by The Hospitality Mentor

38 min listen

Mohan Koka - General Manager of the Kimpton Surfcomber Hotel: In this episode, Steve is joined by Mohan Koka, General Manager of the Kimpton Surfcomber Hotel. Mohan shares his experience immigrating to the United States from India, how he found his way into hospitality and hotel management, pivotal lessons in his career, how to build and empower a team, and so much more. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. To learn more go to https://the-hospitality-mentor.captivate.fm/https-realtimereservation-com- (realtimereservation.com) Mentioned in this episode: Real Time Res Ad This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and day by The Hospitality Mentor

39 min listen

James Ferguson - Author of The Confetti Culture Playbook by The Hospitality Mentor

46 min listen

Loni Paige - CEO of Mixology Mixer & Loni Paige Events: In this episode, Steve is joined by Loni Paige, the CEO of Mixology Mixer and Loni Paige Events. When the global pandemic began two years ago, Loni's event planning business was put on hold and Mixology Mixer was born, providing cocktail kits and Zoom mixology classes for at-home happy hours. Today, both Mixology Mixer and Loni Paige Events are thriving and influencing the hospitality industry. Throughout this conversation, Loni talks about her career journey that led her to starting her own business, what it is like planning events for Bitcoin and Formula One, the story behind Mixology Mixer, and so much more. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hot by The Hospitality Mentor

47 min listen

Wil Slickers - Founder of Hospitality.FM // Co-Founder & COO at Recreation Rentals: In this episode, Steve is joined by Wil Slickers. Wil is the CEO and Founder of http://hospitality.fm/ (Hospitality.FM), a podcast network, and also the Co-Founder and COO of Recreation Rentals. If you're looking for new podcasts to listen and learn from, http://hospitality.fm/ (Hospitality.FM) has a wide range of shows that cover every corner of the wonderful industry of hospitality. Wil hosts two podcasts within Hospitality.FM - Slick Talk and Good Morning Hospitality, both of which have become incredibly successful. Throughout this conversation, Wil talks about his previous roles in the hotel industry, why he started a vacation rental company, what inspired him to start a hospitality podcast, how he is "going all in on audio", the future for http://hospitality.fm/ (Hospitality.FM), and so much more. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory manag by The Hospitality Mentor

52 min listen

Frederic Delaire - Executive Chef by The Hospitality Mentor

61 min listen

Peter Ricci - Clinical Associate Professor and Director, Hospitality & Tourism Management Program by The Hospitality Mentor

52 min listen

Stephanie Leger - Chief Excellence Officer of First Rate Hospitality: In this episode, Steve is joined by Stephanie Leger. Stephanie is the Chief Excellence Officer at First Rate Hospitality where she leads various hospitality projects such as pre-opening planning, company transitions, evaluating properties incognito, training associates to drive guest engagement, and more. Throughout this conversation, Stephanie talks about her various roles within the Ritz-Carlton early in her career, what it was like evaluating properties as a Forbes travel guide, what led her to starting First Rate Hospitality, and so much more. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool ch by The Hospitality Mentor

54 min listen

David Burke - Celebrity Chef, Entrepreneur and Inventor by The Hospitality Mentor

50 min listen

Santi Rodriguez - General Manager at Nobu Hospitality by The Hospitality Mentor

46 min listen

David Burke - Celebrity Chef, Entrepreneur and Inventor by The Hospitality Mentor

50 min listen

Phillipe Roederer - Brand Consultant by The Hospitality Mentor

47 min listen

Nick Falcone - Chief Executive Officer at Rentyl Resorts by The Hospitality Mentor

43 min listen

Cessie Cerrato - Founder of Cessie C. Communications by The Hospitality Mentor

62 min listen

Patrick Goddard - President at Brightline Trains by The Hospitality Mentor

59 min listen

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HR Hospitality Leaders | Advice Column

HR Hospitality Leaders | Advice Column

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