During product development, we're consistently looking for ways to learn more about the product in order to make design decisions. Some of that comes from test. What do we do when our test results are...surprising? We talk about some next steps I typically take when tasked with surprises: revisiting the purpose, understanding failure modes at test vs. what we expected (requirements and FMEA), finding a root cause (with the help of FMEA), and deciding what to do next.Visit the podcast blog.Other Quality during Design podcast episodes you might like:How to Handle Competing Failure ModesRemaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.5 Aspects of Good Reliability Goals and RequirementsThe Way We Test MattersSupport the show**FREE RESOURCES**Quality during Design engineering and new product development is actionable. It's also a mindset. Subscribe for consistency, inspiration, and ideas at www.qualityduringdesign.com. About meDianna Deeney helps product designers work with their cross-functional team to reduce concept design time and increase product success, using quality and reliability methods. She consults with businesses to incorporate quality within their product development processes. She also coaches individuals in using Quality during Design for their projects.She founded Quality during Design through her company Deeney Enterprises, LLC. Her vision is a world of products that are easy to use, dependable, and safe – possible by using Quality during Design engineering and product development.