Who wouldn't want a treasure trove of product knowledge right at their fingertips? We explore FMEA (Failure Mode Effects Analysis) and unlock its potential for complaint investigation. Harness the power of FMEA - not just a tool, but a wellspring of team knowledge about your product.But we're not finished there - we're turning FMEA data into actionable knowledge. We delve into the use of FMEA for field failure investigation and innovation. We'll dissect the various components of FMEA, showing you how they can be used to evaluate data and investigate causes. Come with us as we turn information into knowledge, and then innovate with FMEA. This is a Quality during Design Redux episode, originally "How to use FMEA for Complaint Investigation".  Visit the podcast blog, here.Support the show**FREE RESOURCES**Quality during Design engineering and new product development is actionable. It's also a mindset. Subscribe for consistency, inspiration, and ideas at www.qualityduringdesign.com. About meDianna Deeney helps product designers work with their cross-functional team to reduce concept design time and increase product success, using quality and reliability methods. She consults with businesses to incorporate quality within their product development processes. She also coaches individuals in using Quality during Design for their projects.She founded Quality during Design through her company Deeney Enterprises, LLC. Her vision is a world of products that are easy to use, dependable, and safe – possible by using Quality during Design engineering and product development.