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Owning the Initial Client Consultation Ep 1

Owning the Initial Client Consultation Ep 1

FromDamn Good Interior Designer


Owning the Initial Client Consultation Ep 1

FromDamn Good Interior Designer

ratings:
Length:
33 minutes
Released:
Sep 15, 2023
Format:
Podcast episode

Description

Welcome to the inaugural episode of the Damn Good Designer, where Cheryl and Liz of In Detail Interiors will share invaluable insights on building your successful design business with no topic off the table. Today they focus on a successful initial consultation. It might surprise you what Cheryl refuses to do or discuss when meeting the client for the first time. So, "Get ready to challenge the ordinary and embrace the extraordinary!” Stay tuned to the end to hear this episode's Damn Good Truth!   IN THIS EPISODE: [00:23] Cheryl welcomes listeners to the inaugural episode of their podcast. How does our initial consultation work [02:03] A description of the discovery call and what gets Liz excited about a new lead [06:07] What is said to a new client about what the firm does not do  [11:00] Cheryl loves to do initial consultations with no prep and strives to find out the client's real needs [14:40] Questions we ask, how we listen to the client and whether the client is aware of what the market in their neighborhood warrants [21:13] Cheryl discusses what other designers do and critical questions most clients don’t consider [27:16] How to wrap up the visit with the client regarding details and budget [30:30] Cheryl’s damn good truth for this episode    KEY TAKEAWAYS: Cheryl’s goals in her first consultation are to make the client feel comfortable and excited about the project and to infuse  “expert in the room” confidence Key element to all initial consultations is the success of the discovery call Why this is one of Cheryl’s favorite aspects of a new project and making it yours too How repetition is key to making sure there is no mistake with the client’s understanding of the consultation process and how we work    Sponsored By : The Design Paradigm   Building your business one layer at a time. The Real deal in running a successful business with a proven model. A comprehensive and Powerful Business Model for https://www.theinteriordesignparadigm.com   RESOURCE LINKS: Damn Good Designer - Website The Design Paradigm - Website Join the conversation on our Facebook Group : Small Business Think Big   ABOUT THE HOSTS:  Cheryl Kees Clendenon 2021 KBB Person of the Year 2022 Design Studio winner Dallas Arts Awards 2021 Changemaker Design Hounds 200 or so years ago, a child came roaring into the world feet first, ready to show up and argue a cause. Just because. Her mother still maintains the story is- she was screaming-“Why?”- from the minute she landed the wrong side up and slapped the doctor for disturbing her afternoon nap. To this day, she does not give “it” a rest except when she is sleeping, which is where you will find her only between 2 a.m. and 7:30 a.m. A belligerent non-smoker (in case you were wondering) and a frequent challenger of anything that resembles “normal” or desired by the masses, Cheryl is a natural-born contrarian who talks...
Released:
Sep 15, 2023
Format:
Podcast episode

Titles in the series (27)

Join Cheryl Kees Clendenon and Liz Lapan, the dynamic duo behind the visionary and integrator balancing all the moving parts of a full service interior design firm in their no-nonsense and thought-provoking podcast, the Damn Good Designer. Each episode is full of damn good truths and real talk as they share invaluable insights on how to run and build a successful business while challenging the norms, the industry, each other and YOU. Emphasizing a business-savvy approach, Cheryl and Liz take you on a roller coaster of discovery, considering success from a different lens, breaking free from groupthink, and encouraging you to embrace your own authentic designer self. There is not much they will not say “out loud”. In this podcast, you'll find no room for conformity as they shatter the mold of one-size-fits-all business practices. Cherishing a "bad girl" reputation, Cheryl's fearless attitude showcases a refusal to follow the conventional wisdom, ask “why” repeatedly and reject what no longer makes sense in today’s world. If you're seeking a dose of inspiration, a splash of unconventional wisdom, and a refreshing perspective on the entrepreneurial world, the Damn Good Designer is your go-to podcast. Tune in and let Cheryl and Liz, along with their expert guests in the fields of designers, architects, landscapers, and other creative professionals, guide you toward building a remarkable business that defies norms and sets you on a path to unparalleled success."Get ready to challenge the ordinary and embrace the extraordinary! About the hosts: Cheryl Kees Clendenon- 2021 KBB Person of the year 2022 Design Studio winner Dallas Arts Awards 2021 Changemaker Design Hounds 200 or so years ago a child came roaring into the world feet first ready to show up and argue a cause. Just because. Her mother still maintains the story is- she was screaming-“why”- from the minute she landed wrong side up and slapped the doctor for disturbing her afternoon nap And to this day does not give “it” a rest except when she is sleeping. Which is where you will find her only between the hours of 2am and 7:30am. A belligerent non-smoker (in case you were wondering) and a frequent challenger of anything that resembles “normal” or desired by the masses, Cheryl is a natural born contrarian who talks faster than 2x speed on a podcast She gravitates towards wanting to help clients and designers who are the square pegs in a world of round holes, lose earrings impossibly frequently, fall off of platform shoes and are unapologetically saucy. Relaxing is not in the skill set. Life begins and ends with family. Her sacred words are: Why, Percipient, Whizbang and Profit. But please do not say the words: Package, Blocks, Red Flag, Overwhelm or Picked. Hives break out and it gets ugly. Liz Lapan VP of Everything, Interior Designer, Work Wife, Team Cook, Unicorns People ask, when did you KNOW you had found your ideal work wife- Cheryl will reply ” When she drew me 8 different cacti on her 3rd day because I said -find me a damn cactus” The woman who has never been through an airport without being extended an invitation to stop and play show and tell with the contents of her backpack, can single handedly plow snow with a rake and rescue her boss in a snowstorm in Arizona.–yes, I said Arizona–after sleeping all night in a tuna can of a rental car. An accomplished designer in her own right with an amazing sense of color and pattern, Liz can wear the designer hat in the morning, the project manager hat at noon and return to the office being the ultimate manager of all the things. Client’s love her, Subs respect her and the team adores the woman who gets “it” done-whatever “it” may be. RESOURCES: www.damngooddesigner.com https://www.theinteriordesignparadigm.com/