6 min listen
#243: People, Processes & Platforms Working Well with Sonciary Perez, Co-Founder, Quala
#243: People, Processes & Platforms Working Well with Sonciary Perez, Co-Founder, Quala
ratings:
Length:
27 minutes
Released:
May 13, 2022
Format:
Podcast episode
Description
Today we’re going to talk about building a smart, scalable customer success program that utilizes the best of people, processes, and software. To help me discuss this topic, I’d like to welcome Sonciary Pérez, Co-Founder of Quala, and Mentor with Techstars Boston.
Released:
May 13, 2022
Format:
Podcast episode
Titles in the series (100)
#7 Branding and Expectation-Setting for Customers: A good brand allows potential customers, employees, and other audiences to understand what they should expect before they make a purchase. When done well, this combination of messaging and visuals helps create a better customer experience by setting... by The Agile Brand™ with Greg Kihlstrom