25 min listen
S4 E12: How to delight your customers & keep them coming back for more
S4 E12: How to delight your customers & keep them coming back for more
ratings:
Length:
23 minutes
Released:
Oct 19, 2020
Format:
Podcast episode
Description
It is far easier to sell to loyal, returning customers than it is convincing new people to buy from you, so how do we make them want to keep coming back for more? The secret is to spend time and effort delighting your existing customers - the same time and effort that you spend on marketing yourself to new people! In this episode I'm sharing my tips on how to do that.Links mentioned:Season 3 Episode 5 (‘Increasing customer spend’): https://www.byrosanna.co.uk/podcast/customer-spend-upsellingThe Ultimate Guide to Flodesk (my recommended email marketing software): https://www.byrosanna.co.uk/flodesk
Released:
Oct 19, 2020
Format:
Podcast episode
Titles in the series (100)
S1 E2: 5 Ways to Get Your First Clients: Getting your first customers in your freelance business by The Freelance Fix