38 min listen
Worst day ever
FromBuild Your SaaS
ratings:
Length:
52 minutes
Released:
Mar 26, 2019
Format:
Podcast episode
Description
On Sunday, we had a service outage. Jon and Justin talk about what happened:
TLS / SSL day of horror
Sunday morning Justin started getting messages from a few Android users that they couldn’t download episodes.
Then, the afternoon hits, and we started getting a flood of tweets, DMs, text messages, and support requests.
We talk about how we fixed it, and what we'd like to change for next time.
Also: how we're earning 29% of our SaaS revenue. (A channel we didn't expect)
★ Thanks to our sponsors:
Clubhouse.io: Clubhouse is the first project management platform for software development that brings everyone together. It's designed for developers, but product folks, marketing, support folks love using it. Get two months free: clubhouse.io/build.
Balsamiq.cloud: They make a low-fidelity wireframing tool, specifically geared for non-designers. Get in the zone, and I feel creative right away. Try out their free trial: balsamiq.cloud.
Show notes:
Our status site: status.transistor.fm
DHH on service outages
DHH's postmortem on Basecamp's outage
The affiliate program we use is Rewardful.
Create your own podcast at transistor.fm
You can reply to this podcast here:
Leave a comment on Breaker, the podcast app for Android and iPhone.
Leave a comment on CastBox, the podcast app for Android and iPhone.
Otherwise, get us on Twitter: @transistorfm or email us: mail@transistor.fm
Thanks to our monthly supporters:
Michael Sitver
Paul Jarvis and Jack Ellis, Fathom Analytics
Dan Buda, danbuda.com
Darby Frey
Samori Augusto
Dave Young
Brad from Canada
Kevin Markham
Sammy Schuckert
Dan Ericson
Mike Walker
Adam DuVander
Dave Giunta (JOOnta)
Balsamiq.cloud
Clubhouse.io
GetRewardful.com
Thanks to our monthly supporters
Pascal from sharpen.page
Rewardful.com
Greg Park
Mitchell Davis from RecruitKit.com.au
Marcel Fahle, wearebold.af
Ethan Gunderson
Anton Zorin from ProdCamp.com
Bill Condo (@mavrck)
Ward from MemberSpace.com
Russell Brown from Photivo.com
Evandro Sasse
Austin Loveless
Michael Sitver
Fathom Analytics
Dan Buda
Colin Gray
Dave Giunta
Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin
★ Support this podcast on Patreon ★
TLS / SSL day of horror
Sunday morning Justin started getting messages from a few Android users that they couldn’t download episodes.
Then, the afternoon hits, and we started getting a flood of tweets, DMs, text messages, and support requests.
We talk about how we fixed it, and what we'd like to change for next time.
Also: how we're earning 29% of our SaaS revenue. (A channel we didn't expect)
★ Thanks to our sponsors:
Clubhouse.io: Clubhouse is the first project management platform for software development that brings everyone together. It's designed for developers, but product folks, marketing, support folks love using it. Get two months free: clubhouse.io/build.
Balsamiq.cloud: They make a low-fidelity wireframing tool, specifically geared for non-designers. Get in the zone, and I feel creative right away. Try out their free trial: balsamiq.cloud.
Show notes:
Our status site: status.transistor.fm
DHH on service outages
DHH's postmortem on Basecamp's outage
The affiliate program we use is Rewardful.
Create your own podcast at transistor.fm
You can reply to this podcast here:
Leave a comment on Breaker, the podcast app for Android and iPhone.
Leave a comment on CastBox, the podcast app for Android and iPhone.
Otherwise, get us on Twitter: @transistorfm or email us: mail@transistor.fm
Thanks to our monthly supporters:
Michael Sitver
Paul Jarvis and Jack Ellis, Fathom Analytics
Dan Buda, danbuda.com
Darby Frey
Samori Augusto
Dave Young
Brad from Canada
Kevin Markham
Sammy Schuckert
Dan Ericson
Mike Walker
Adam DuVander
Dave Giunta (JOOnta)
Balsamiq.cloud
Clubhouse.io
GetRewardful.com
Thanks to our monthly supporters
Pascal from sharpen.page
Rewardful.com
Greg Park
Mitchell Davis from RecruitKit.com.au
Marcel Fahle, wearebold.af
Ethan Gunderson
Anton Zorin from ProdCamp.com
Bill Condo (@mavrck)
Ward from MemberSpace.com
Russell Brown from Photivo.com
Evandro Sasse
Austin Loveless
Michael Sitver
Fathom Analytics
Dan Buda
Colin Gray
Dave Giunta
Want to start a podcast on Transistor? Justin has a special coupon for you: get 15% off your first year of hosting: transistor.fm/justin
★ Support this podcast on Patreon ★
Released:
Mar 26, 2019
Format:
Podcast episode
Titles in the series (100)
How to find a cofounder (our story): When building a SaaS, going alone is a tough road. But finding someone to work with can be intimidating as well. Jon and Justin talk about how they found each other, the steps they took to safeguard each other in business, and making sure they're in align by Build Your SaaS