Neil Cocker is co-founder of Ramp Tshirts, the world’s fastest, smartest custom tshirt ordering site for teams and events. Last year they moved from Wales to Bulgaria to drastically reduce their costs, and are a little bit obsessed with efficiency and conversion rates. They launched in early 2016 and already have a six-figure turnover. We discuss the tech startup incubator process that led to Ramp's creation, why they avoided looking for funding, how live chat drives 30% of their sales, the power of quora and reddit and much much more.This podcast uses the following third-party services for analysis: Podsights - https://podsights.com/privacy