Today on What the Duck?!, Sarah is joined by Bo Bradshaw, the procurement director at Edgio. Join them as they dive deep in discussion the importance of client education in mitigating the impacts of supply chain disruption. Bo shares his career journey, starting as a claims adjuster before transitioning to supply chain, and highlights the similarities between claims adjusting and procurement negotiation. He explains how he landed his first supply chain role at Dow Chemical and why he decided to stay in the field, emphasizing his enjoyment of the work and the opportunities for growth and learning.This episode explores everything from the importance of client education in supply chain management, shared insights from Bo’s career journey, and his experiences in procurement negotiation and navigating supply chain disruptions such as the tariff war with China. Show Highlights Claims Adjustment to Supply Chain Moving Up the RanksIt’s Not About Being the HeroThe Tariff War in ChinaBuilding a Best-In-Class Procurement teamSourcing Items in 2023 Internal Stakeholder/Client Education  MOMENTS TO DUCK AROUNDBO: Moving Up in the Ranks at Dow “It's not about being the hero. It's about helping my client to succeed, my internal client. You know, businesses and the functions that are spending the money that we are trying to source to get the best deal, right? And so, for me, it's about being client-focused and aligning how I'm working with my client with what their pain points are, as well as what both the immediate tactical and the long-term strategic needs are for the company. And, like I said, if you enjoy what you do, it's really easy to be successful at it without really looking towards the ambition part of the equation, right? And so, enjoying what I do, plus having that focus on allowing my client to be the hero through what we're sourcing and purchasing, that's really how I got the visibility to move up so quickly at Dow.” BO: On His New Role at Edgio“Over the last almost year at this point, 10-11 months, I've been on the journey with the company to build a best-in-class procurement department. And so, with that, it's been about a lot of client education, a lot of stakeholder education internally, a lot of discussion with external suppliers and vendors regarding really the way that we want to transform our business interaction with those suppliers and vendors. As well as, you know, staffing up the organization, putting the people, tools, processes, and procedures in place so that we do procurement from a strategic discipline perspective, while again, we're able to handle those tactical items that come up that might have, you know, a short timeline for whatever reason.” Connect with Bo and learn what he’s been duckin’ around with:Bo Bradshaw | EdgioConnect with Sarah and find out more about what the duck she’s up toLinkedIn |Twitter |SourceDay |SourceDay.comHad fun with the podcast? Leave us a like, share our content, and subscribe! See you soon on the next episode of What The Duck?!