"Don’t worry about the solution", Tim Schmeisser, VP of Commercial Transformation tells us, "that will come later.  First, we must talk about the problem".  Or should that be ‘the opportunity'?Through his technology-based career with companies including Unilever and Kimberly-Clark, Tim has mastered the art of simplifying complex problems to gain a real understanding of what’s not working.  Only then can his team explore what they’re trying to accomplish, and aim for an effective solution that turns a problem into an opportunity.Listen now for his practical advice on developing a motivated and inspired team with the common goal of delivering value for the organisation and its customers, and how what might first be regarded as failure can make you a better leader.