Ben welcomes back podcast favourite, Sheinaz Stansfield for the first time in a while. Sheinaz is a partner at Oxford Terrace and Rawling Road Medical Group, director of transformation for Birtley and Central Gateshead PCN and she continues to work with the GP transformation team at NHS England. Sheinaz shares her experience regarding ‘Better health at work’ and how the involvement has improved mental health and wellbeing within her own workforce. The Better Health at Work Award recognises the efforts of employers in the North East and Cumbria in addressing health issues within the practice.   Introduction (0:09)   Thoughts on the The Quality and Outcomes Framework (QOF).. (0:46)   Core challenges behind looking after our staff.. (1:26)   Where did Sheinaz start in terms of improving mental health for staff? (2:24)   Challenges within the workforce.. (3:46)   Better Health at work (5:53)   What's involved in Better Health at work? (6:33)   Action plan.. (7:26)   HR processes.. (8:14)   Examples of changes within Sheinaz’s practice.. (10:22)   Importance of listening to staff.. (11:04)   Covid impact within the practice.. (12:37)   Continuing with new changes? (13:32)   Feedback from staff.. (15:14)   Impact on the practice? (16:13)   Costings.. (17:06)   Thoughts on Health & Wellbeing coaches? (18:02)   Sheinaz shares her advice.. (19:16)   How to get in touch & where to find further information (22:06)   Five Dysfunctions of a Team by Patrick Lencioni   Plan, Do, Study, Act (PDSA) cycles and the model for improvement   For further questions for Sheinaz please contact Ben Gowland here.    For all enquiries about the Ockham podcast, please contact Ben Gowland here.