In this month’s Practice Index sponsored panel episode, Robyn and Ben are joined by Practice Index HR guru Susi O’Brien to reflect upon a rollercoaster last three years in general practice and the resulting impact on staffing levels. Post-Covid demand and ongoing strike action across the healthcare sector (amongst other factors) are leading to a steep increase in rates of employee dissatisfaction and a culture of ‘quiet quitting’. What exactly is ‘quiet quitting’ though? What can lead to people quitting quietly? And most importantly, how can we better address the causes of demotivation, stress and burnout within the workforce, to improve staff satisfaction and retention in our own networks? Introduction (0.43) Common findings from the clinics Robyn and Susi hold (1.19) What is quiet quitting? (1.48) Quiet quitting in the workplace (3.44) Is quiet quitting linked to pay and inflation? (5.0) Has the pressure of the past three years caused staff to burn out? (7.02) Addressing quiet quitting (8.11) Impact of remote working (10.28) Managers supporting each other (12.28) Impact of strikes - Robyn (14.56) Impact of strikes - Susi (16.35) How to be proactive regarding quiet quitting (18.04) For all enquiries about the Practice Index / Ockham podcast, please contact James Dillon here or Ben Gowland here