We've set out on a quest to narrow down M&A to a set of key principles that can be expressed in one line statements. It's a work in progress, but Toby sets out an example to get the conversation startedWe follow this up with a conversation about that feeling of either certain confidence or get wrenching uneasiness that you might get as you review your progress in an M&A deal. Some call it Emotional Intelligence, but what is it exactly? And as usual we finish up with three further quotes from the Late Les Hayman. This weeks offering is about how you treat your people.Tell people when they've gone that extra mile. Don't wait until the quarterly awards or a management meeting.Always protect your people from interference from all directionsGrow and develop your people because it will make each year easier than the one before.