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519: Preparing to Meet Traveler Expectations in the Face of the Unknown w/ Martin Biermann

519: Preparing to Meet Traveler Expectations in the Face of the Unknown w/ Martin Biermann

FromArt of Procurement


519: Preparing to Meet Traveler Expectations in the Face of the Unknown w/ Martin Biermann

FromArt of Procurement

ratings:
Length:
47 minutes
Released:
Sep 12, 2022
Format:
Podcast episode

Description

One of the industries most impacted by the pandemic was travel, and while leisure travel has rebounded in many parts of the world, how companies and employees see business travel has undergone a change as a result of multiple overarching trends.  In this week's episode of the podcast, Philip Ideson interviews Martin Biermann, Chief Product Officer at the HRS Group. HRS is a global tech company with a focus on business travel and one of the top hotel travel partners in the world.  Martin and his team are keeping a close eye on the megatrends affecting business travel today, looking for ways to optimize travel spend while protecting traveler safety and experience. In particular they focus on: Why leaders of corporate programs such as risk management and ESG/sustainability that are taking a closer look at business travel Why traditional hotel booking methods fail to leverage available data on security, sustainability, safety, and satisfaction  How AI can be applied to reduce the ‘paradox of choice’ during the purchase decision making process
Released:
Sep 12, 2022
Format:
Podcast episode

Titles in the series (100)

Learn from procurement experts. Host Philip Ideson talks with thought leaders who share the trends, strategies and tactics that you can lever to elevate the role of procurement - and your career.