“2023 was the year of the ‘dabbler.’ We all heard about AI, and we were all playing around with ChatGPT. We were dabbling around, but we were not integrating. I think 2024 is the year that we actually integrate AI and start to create workflows around it.” - Heather Murray, AI Trainer and Advisor at Beesting Digital and Founder of AI for Non-Techies Since the release of ChatGPT in 2023 brought generative AI technology to the masses and ushered in a wave of new AI-powered solutions, companies have been scrambling to figure out how to harness AI to their advantage and wade through all the new solutions on the market. At Digital Outcomes, Art of Procurement’s annual technology-focused virtual event, Heather Murray, AI Trainer and Advisor at Beesting Digital and Founder of AI for Non-Techies, joined the opening session for a discussion on the potential for AI in procurement and how procurement leaders, and businesses in general, should be approaching creating and sustaining their AI strategies in a world where the technology is evolving at break-neck speed.  In this podcast episode, we revisit Heather’s session, “Straight Talk About the Potential of AI,” where she and Kelly Barner discuss: How procurement should think about the different types of AI tools available and keep pace with rapidly changing technology What most people get wrong about AI, and the inherent risk that everyone in procurement should know about Using a specific framework to decide whether AI is a suitable solution to a business problem Links: Heather Murray on LinkedIn Watch Again: Digital Outcomes 2024 Subscribe to This Week in Procurement