David Hearn is on a mission to help forward thinking procurement leaders transform their procurement organizations from being tactical to strategic.  As a practitioner, he has led three different organizations - Juniper, Kaiser Permanente and Sun Microsystems, through this transformation journey.   In today's Art of Procurement, David shares what he has learned from his experiences to date - what works, and what does not - and he discusses the importance that technology plays in driving the changes that are necessary for a transformation program to be successful. For more information, visit http://artofprocurement.com/transformation