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    Ep. 27: Creating Effective Customer Journey Maps and User Flows with Behrad Mirafshar

    Ep. 27: Creating Effective Customer Journey Maps and User Flows with Behrad Mirafshar

    FromBonanza: Product Growth

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    Ep. 27: Creating Effective Customer Journey Maps and User Flows with Behrad Mirafshar

    FromBonanza: Product Growth

    ratings:
    Length:
    45 minutes
    Released:
    Jan 13, 2023
    Format:
    Podcast episode

    Description

    On this episode, Bonanza Design's CEO and Founder, Behrad Mirafshar breaks down to you the differences between Customer Journey Maps and User Flows; what is their purpose and how they complement each other; what methods you can use to develop a customer journey and user maps?; and ultimaly creating a UX sitemap.Follow Behrad on LinkedIn here.Join our Discord Community here. 
    Released:
    Jan 13, 2023
    Format:
    Podcast episode

    Titles in the series (98)

    Created by Bonanza Design, one of the best Innovation Studios in Germany, this podcast is a hands-on knowledge stem from dealing with large-scale innovation projects, going throught all UX Design, Design Thinking and Product Innovation burning questions and helping you to overcome its challenges. Featuring Behrad Mirafshar, a highly experienced UX designer and an active voice in the fields of Sustainability, Innovation and Design Thinking. He studied the latter in Sweden and, in 2012, moved to Berlin. With more than 10 years of experience, he has designed applications for different industries including Automotive, Digital Health, Finance, Fintech, IoT, and HR and shares his expertise giving Design Thinking workshops, trainings, and seminars.