44 min listen
Reduce The #1 Killer of SaaS Growth (Churn) with Kristen DeCosta from ChurnBusters.io (GMT041)
Reduce The #1 Killer of SaaS Growth (Churn) with Kristen DeCosta from ChurnBusters.io (GMT041)
ratings:
Length:
50 minutes
Released:
May 30, 2019
Format:
Podcast episode
Description
The #1 killer of growth for SaaS company is churn. For a SaaS business of almost any scale, the valuation impact of better retention is in the tens of millions over time. The problem is that only 44% of companies focus more closely on acquisition, while only 18% cited retention as a higher concern (source). In this episode, we have Kristen DeCosta, Growth Lead at ChurnBuster.io. Kristen shares some proven and simple strategies to reduce SaaS churn that kill growth.
Released:
May 30, 2019
Format:
Podcast episode
Titles in the series (100)
GMT012: Rokham Fard - Founder of PsychologyCompass.com by Growth Marketing Today