Kris welcomes Mr. Ty’Heim, the Childcare Whisperer, for an insightful and lively talk on building relationships, connecting to your community, and setting a good policy that you continue to follow through on. Ty’Heim talks about his journey into childcare and the impacts on his professional success, the impact of the responsibility of men in child care, and how we can better lead with inspiration and passion. He and Kris talk about why men are crucial for the childcare industry and share an important thing to remember that leaders need to remember any time they have an issue with an employee.   Key Takeaways: [3:03] The Childhood Whisperer is a brand that was created to be a safe space for directors, and to provide them with the tools, support, and community to learn and grow. [4:08] Ty’Heim’s secret sauce is that he builds great relationships with families and connects with everyone. [5:00] Fun Fact: Ty’Heim doesn’t like pulling locked doors. It gives him that “nails on a chalkboard” feeling! [6:18] Ty’Heim talks about starting childcare while in college and helping his mom in Atlanta both in person and online. This is where he came to learn how to work with others and developed his early skills as a leader. [9:33] Ty’Heim talks about the importance of accountability and creating and sticking to good policies. [14:36] Men are crucial for the childcare industry, and one of Ty’Heim’s driving passions is to help other men realize their highest potential throughout their journey. Many children don’t have a father figure, and the male teacher can have a profound experience in their life. [24:51] Make sure you uphold your policies and that you have good policies on all the different aspects of your center. [27:51] Some may think Ty’Heim is mean, but it’s because he sticks to the policy and doesn’t relax his standards. [29:17] We as leaders allow the behavior to happen because we let them. [33:53] Ty’Heim teases his upcoming book, and Kris also shares some exciting book-related news!   Quotes: “I think my secret sauce is that I build really great relationships with families and connect with everyone.” — Ty’Heim [4:08] “Accountability is one of my favorite words that I preach. I am a policy man. — Ty’Heim [9:33] “To lead people effectively, you must be able to connect with those people and build work relationships.” — Ty’Heim [9:40] “Communication builds relationships and relationships build understanding.” — Ty’Heim [9:55] “You have to make sure that you keep your purpose ahead of you, and that you fight for it.” — Ty’Heim [20:30] “Any time you have an issue with the employee, it’s either a policy issue or training issue.” — Kris [24:55]   Sponsored By: ChildCare Education Institute (CCEI) Use code CCSC5 to claim a free course!   Mentioned in This Episode: Kris Murray The Child Care Success Company The Child Care Success Academy The Child Care Success Summit The Childcare Whisperer