Host Babita Sharma and guests – Fiona Lau, Co-Founder and COO of Hong Kong-founded smart commerce platform, SHOPLINE, and Chaitanya Adapa, Head of  udaanCapital, an initiative of udaan – Indian’s largest B2B e-commence platform – discuss how to succeed in eCommerce. How can SMEs respond to the recent rapid changes in consumer behaviour? How do you build relationships with your customers, not just sell to them? Get top tips from the experts on everything eCommerce, from logistics to digital marketing, so you can win in our new omni-channel world.  This episode is part of the Inspiring Progressive Business mini-series on topics that matter the most to businesses like yours – international trade, sustainability and digital and innovation. To find out more click here Hosted on Acast. See acast.com/privacy for more information.