44 min listen
TCF614: Friday Fails - Customer Conflicts
TCF614: Friday Fails - Customer Conflicts
ratings:
Length:
7 minutes
Released:
Jul 1, 2022
Format:
Podcast episode
Description
Have you ever been in a conflict with a client? If so, how did you handle it? Dan discusses customer conflicts and explains his three-point system to turn customer conflicts into win-win situations. In this episode, we talk about… Reasons why some contractors are treated poorly when they have a dispute with a customer Three methods that can help defuse a conflict with a homeowner: Showing empathy — listen to them, make them feel important, and understand their pain Negotiating and coming to a resolution Having confidence in yourself Resources: == Check out Contractor Sales Pros on Facebook. The place to ask questions and share strategies and best practices to help each other get better as salespeople in the construction industry: https://thecontractorfight.com/salespro == Join us in BATTLEGROUND == Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out: https://TheContractorFight.com/Battleground == Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook == Grab the Gear == https://gear.thecontractorfight.com/ == Find Us on Social Media == YouTube: https://www.youtube.com/c/TomReber Instagram: https://thecontractorfight.com/ig
Released:
Jul 1, 2022
Format:
Podcast episode
Titles in the series (100)
SP EP06 What the Strongest Marketers are Doing Right Now: Marcus Sheridan: What the Strongest Marketers are Doing Right Now by The Contractor Fight with Tom Reber