42 min listen
SPOTLIGHT: The Era of Continuous Connection with Christian Terwiesch
SPOTLIGHT: The Era of Continuous Connection with Christian Terwiesch
ratings:
Length:
16 minutes
Released:
Jan 26, 2021
Format:
Podcast episode
Description
*This spotlight is an excerpt from our 2019 interview. New technologies are fundamentally changing how firms connect with their customers than ever before. Listen to Christian Terwiesch, co-author of Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage, share four pathways to designing a connected strategy that builds continuous relationships with customers, clients and employees.
Released:
Jan 26, 2021
Format:
Podcast episode
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