26 min listen
029 Index This Mess!
FromCRM Talk
ratings:
Length:
30 minutes
Released:
Oct 3, 2014
Format:
Podcast episode
Description
Steve & Sam talk to Diane Berry, Chief Knowledge Evangelist at Coveo, about the present state and the future of customer service. Diane explains how to make sense of ever changing data in different formats across different on-premises and cloud systems -- in order to most efficiently solve customer issues.
Released:
Oct 3, 2014
Format:
Podcast episode
Titles in the series (100)
026 Clear Corporate Vision: Brian Kelly, CMO of , joins Sam and Steve to explain how a combination of data, insights and connections helps salespeople and marketers drive highly relevant conversations and communications - and therefore dramatically higher conversion rates. by CRM Talk