Episode 2: When is it okay to use jargon?

FromThe Smart Communications Podcast

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Episode 2: When is it okay to use jargon?

FromThe Smart Communications Podcast

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Length:

7 minutes

Released:

Apr 2, 2018

Format:

Podcast episode

Description

Generally, we recommend avoiding jargon. But in this episode of the Smart Communications Podcast, Dan Gunderman, Big Duck’s Creative Director, sits down with Sarah Durham, Big Duck’s CEO, to discuss when nonprofits communicators should embrace industry-specific language.

Released:

Apr 2, 2018

Format:

Podcast episode

Titles in the series (100)

The Smart Communications Podcast helps busy nonprofit leaders build their communications skills and develop their organization’s voice. Every episode shares insights and practical tips to help you leverage strategic communications to advance your nonprofit’s mission.

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Episode 14: Can we engage audiences with YouTube Live?: Sharing information and starting conversations online are powerful ways nonprofits can engage new audiences. Listen to learn more about a burgeoning platform in the nonprofit space—YouTube live. by The Smart Communications Podcast
10 min listen
Episode 25: Should your nonprofit podcast?: Podcasting can be a smart way to reach new audiences. Chandra Hayslett, Communications Director of the Center for Constitutional Rights, shares her experiences launching The Activist Files Podcast. by The Smart Communications Podcast
19 min listen
Episode 8: How are organizational values and personality different?: Organizational values and brand personality are related but very different, and often get confused. We’ll define and differentiate them in this podcast. by The Smart Communications Podcast
12 min listen
Episode 1: Welcome to the Smart Communications Podcast!: The Smart Communications Podcast helps busy nonprofit leaders build their communications skills and develop their organization’s voice. Every episode shares insights and practical tips to help you leverage strategic communications to advance your nonprofit’s mission. by The Smart Communications Podcast
2 min listen
Episode 6: How do you get feedback from a working group? by The Smart Communications Podcast
9 min listen
Episode 2: When is it okay to use jargon?: Generally, we recommend avoiding jargon. But in this episode of the Smart Communications Podcast, Dan Gunderman, Big Duck’s Creative Director, sits down with Sarah Durham, Big Duck’s CEO, to discuss when nonprofits communicators should embrace industry-specific language. by The Smart Communications Podcast
7 min listen
Episode 11: How can nonprofit leaders take successful sabbaticals?: When nonprofit leaders prepare effectively for taking extended time off, it can strengthen their senior team, too. Tune in to learn what it takes to plan and take a successful sabbatical. by The Smart Communications Podcast
18 min listen
Episode 10: What words should you avoid?: Lila Tublin, one of Big Duck’s copywriters, uncovers words, phrases, jargon, and pronouns(!) nonprofit communicators should think carefully about before using, gleaned from our popular “Words to Avoid” annual blog, plus shares tips to ensure your writing is clear and easy to understand no matter what. Click play to tune in. by The Smart Communications Podcast
10 min listen
Episode 12: What makes a great nonprofit tagline?: A tagline can’t communicate everything, but it can fill in gaps left by the name and logo and help express your brand. Tune in for new ways of thinking about your organization’s tagline. by The Smart Communications Podcast
14 min listen
Episode 5: How can nonprofits use photography well?: The Smart Communications Podcast helps busy nonprofit leaders build their communications skills and develop their organization’s voice. Every episode shares insights and practical tips to help you leverage strategic communications to advance your nonprofit’s mission. by The Smart Communications Podcast
8 min listen
Episode 16: Should nonprofits rebrand when overhauling their websites?: Should nonprofits squeeze in a full rebrand when their website needs an update? Listen to learn more. by The Smart Communications Podcast
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Episode 38: Can chatbots improve donor experiences?: Alice Hendricks, CEO of Jackson River, explains how nonprofits can harness technology to personalize communications and donor experiences. by The Smart Communications Podcast
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Episode 17: How can you facilitate great internal communications?: Communicating well internally can help your organization communicate well externally. Listen in for useful tools and practices to facilitate productive conversations inside your org. by The Smart Communications Podcast
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Episode 21: How can communications help development?: Big Duck goes to Fundraising Day 2018 and asks rockstars in the fundraising world one question: What can communications do to support development? Tune in to hear their answers—and more. by The Smart Communications Podcast
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Episode 24: How can you communicate better with the board?: The key to building trust with your board is candor. Craig Shelley, Managing Director of Orr Group, goes deep on what exactly that entails, how to practice it, and more. by The Smart Communications Podcast
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Episode 9: Why is it so hard to raise awareness? by The Smart Communications Podcast
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Episode 4: How do we communicate without communications staff?: Having a dedicated communications team is out of reach for many nonprofits, but the need to communicate effectively to external audiences is still there. This episode of the Smart Communications Podcast features a conversation with Wayne Ho, President and CEO of CPC, a large social services organization located in NYC. Out of CPC’s 4,000 employees, none have “communications” in their job title. Listen in to find out how Wayne encourages all staff to be effective brand ambassadors. by The Smart Communications Podcast
12 min listen
Episode 15: How do you articulate your community’s values?: Nonprofit leaders have a great opportunity to define their organization’s values by listening to clients and other key constituents in their community. Listen to learn how to shape your values collaboratively. by The Smart Communications Podcast
16 min listen
Episode 3: What's the board's role in branding?: Figuring out the right people to have in the rebranding process at the right time is a real struggle. In this episode of the Smart Communications Podcast, Big Duck’s VP, Farra Trompeter, and Big Duck’s CEO, Sarah Durham, share their experiences leading nonprofit rebrands and serving as nonprofit board members, plus provide expert recommendations for defining the board’s role in branding. by The Smart Communications Podcast
12 min listen
Episode 26: What is “strategy?”: “Strategy” is an approach to effectively break down problems or respond to opportunities. Listen in to learn how you can put strategy into practice at your nonprofit. by The Smart Communications Podcast
12 min listen
Episode 19: How can you get your new brand to stick?: As a nonprofit’s rebrand comes to a close, the task of getting the brand to take hold—and stay alive—begins. Tune in to learn what nonprofits need internally to ensure their new brand sticks. by The Smart Communications Podcast
16 min listen
Episode 18: Should you fire that lousy board member?: A shared understanding of governance is the key to a strong nonprofit board. Simone Joyaux, author of “Firing Lousy Board Members” defines what that means, why it matters, what it takes to get there. by The Smart Communications Podcast
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Episode 13: Should we digitize our brand guide?: Brand guides contain everything you need to write and design on behalf of your nonprofit, and many organizations are beginning to digitize them. Listen to learn more about the pros of digital brand guides. by The Smart Communications Podcast
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Episode 7: Are events and galas still effective? by The Smart Communications Podcast
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Episode 28: How can you facilitate better internal communications?: For nonprofit leaders, it’s vital to communicate effectively with staff, board, and other stakeholders in order to carry out their vision for the organization. Listen for tips on how to do just that. by The Smart Communications Podcast
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Episode 22: What are the ingredients of great storytelling?: A compelling story is a powerful tool nonprofits can use to engage, inspire, and move people to act. Jenny Dyson, Creative Director of Pencil, shares tips on how to start telling yours. by The Smart Communications Podcast
17 min listen
Episode 70: Are events and galas still effective? Let’s revisit.: To gala or not to gala. In this podcast replay, Stephanie Thomas, founder of Stetwin Consulting, discusses the value of galas as a fundraising vehicle. by The Smart Communications Podcast
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Episode 32: What data really matters?: There’s more digital data now than ever before. George Weiner, Founder and Chief Whaler of Whole Whale, shares tips for nonprofits to get a handle on the most valuable metrics. by The Smart Communications Podcast
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Episode 52: How do you make sure your events and recordings sound good?: Sarah Durham and Marcus dePaula discuss audio logistics and how to make your organization sound professional. by The Smart Communications Podcast
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Episode 23: How can nonprofit communications leaders collaborate more effectively?: Elise Dowell, Vice Chancellor for Communications and External Affairs at The Jewish Theological Seminary, shares the lessons she's learned about collaboration as a nonprofit communications leader. by The Smart Communications Podcast
18 min listen

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Episode 160: Why does your website need a content strategy?: Get examples of ways nonprofits can engage these audiences on their website and learn about four key aspects of a content strategy. by The Smart Communications Podcast
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Episode 159: How can you better position your organization for funding?: Get tips on how your nonprofit can build stronger relationships with funders and how embracing community-centric fundraising can help you question traditional and harmful grant-writing practices. by The Smart Communications Podcast
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Episode 158: How can staff take care of themselves while changing the world?: Tune in and get tips on well-being while well-doing for nonprofit staff. Learn the importance of taking care of yourself so you can take care of others. by The Smart Communications Podcast
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Episode 156: How can we have courageous conversations?: Learn the importance of calling people in for the hard conversations to advance racial justice in the nonprofit sector. by The Smart Communications Podcast
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Episode 155: What are the latest nonprofit communications trends?: Discover new insights and trends to guide how your nonprofit approaches its communications for 2024–including using AI, leaving Twitter/X, applying brand personality, and more. by The Smart Communications Podcast
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Episode 153: How should you approach audience research?: Learn how to bring authenticity to conducting audience research and how research connects to issues of inclusion, diversity, equity, and accessibility (IDEA). by The Smart Communications Podcast
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Episode 151: Why and how are nonprofits diversifying their donors?: Listen in and learn more meaningful ways nonprofits can attract donors of color. Get insights on leveraging communications to build relationships with supporters. by The Smart Communications Podcast
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Episode 150: The highs and lows of the naming journey: Navigate the journey of renaming a nonprofit and get to know the six highs and lows along the way. by The Smart Communications Podcast
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Episode 149: How can you bring accessibility and inclusion into your communications?: Creating accessible practices benefits more than just those with disabilities. Learn how to make the world a better place by including everyone in your nonprofit communications. by The Smart Communications Podcast
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Episode 147: How do you hire for a strong communications team?: Discover why nonprofit organizations are redefining communication teams and explore four essential questions to shape your next hire. by The Smart Communications Podcast
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Episode 144: How can communications help you recruit and engage board members?: Discover how board members can not only contribute as "askers," but also as ambassadors and advocates in marketing and communications for your nonprofit. by The Smart Communications Podcast
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Episode 143: How can you manage change?: Organizations don't change, people do! Learn about change management and the importance of ongoing internal communications. by The Smart Communications Podcast
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Episode 142: What and who is a major donor?: Challenge your ideas around defining, segmenting, and engaging your donors and learn new approaches to cultivating supporters. by The Smart Communications Podcast
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Episode 2: When is it okay to use jargon?

Episode 2: When is it okay to use jargon?

Description

Titles in the series (100)

More Episodes from The Smart Communications Podcast

Related podcast episodes