With so many automations and softwares, creating efficiency in your business is simpler than ever. What are you doing to go beyond that efficiency to create an amazing client experience?In episode 454 of the Bokeh Podcast, Dauss Miller joins us for his second interview on the podcast to discuss creating personalize client experiences. Listen in as he shares about the importance of managing expectations, along with three principles to giving your clients an experience to remember.The Bokeh Podcast is brought to you by Photographer’s Edit: Custom Editing for the Professional Photographer and Miilu: The Simplest Way to Create and Manage Timelines and Shot Lists for the Events You’re Photographing. You can also subscribe to the Bokeh podcast on the Apple podcast app, follow on Spotify, add to your playlist on Stitcher, or listen on Overcast.Favorite Addict (1:42)Customer Experience: Connect on a personal level with your clients. (5:11)Delegation/Outsourcing (6:05)Book Recommendations (10:30)Crushing it by Gary VStart with WhySubtle Art of Not Giving a FuckSimon Sinek’s Ted TalkCaptivate by Vanessa Van EdwardsThe Art of Thinking ClearlyThe Illusion of Money by Kyle CeaseUnFuck Yourself by Gary BishopClient Experience Beyond a CRM (22:14)Marketing to Cold Leads with a Lead Magnet (23:34)Educating Clients & Managing Expectations (30:00)1. Questionnaires (31:33)2. Emails (33:30)3. MeetingsPersonalized Client Experiences (41:09)1. Asking Powerful Questions2. Listening3. Consistency in Showing Up for ClientsGift Giving (48:12)Linksinstagram.com/daussfotodaussmiller.comFB ProfileFB GroupEpisode 256 See acast.com/privacy for privacy and opt-out information.