Discover how Marks & Spencer are working towards achieving 30% of sales through E-Commerce by 2020. Paul and Jeremy pay a visit to the M&S Castle Donnington Deployment Centre, an E-Commerce warehouse large enough to store 12 Jumbo Jets. They are showed around by Nathan Seaburn, the Operations Manager for the site, who talks high end foods, on-off clothing battles, how such a large company pivots, structures, automation, deployments, demand, influential factors, customers and communication.