52 min listen
Why This CEO Still Spends Hours Every Day Doing Customer Support
FromShopify Masters
ratings:
Length:
53 minutes
Released:
May 6, 2018
Format:
Podcast episode
Description
In this episode of Shopify Masters, you’ll learn from an entrepreneur who has grown his company but still does his own customer service, and why he thinks the key to staying successful in his market is to continue to answer every email himself.
Show Notes: http://www.shopify.com/blogs/blog/ergo-dox-customer-service
Show Notes: http://www.shopify.com/blogs/blog/ergo-dox-customer-service
Released:
May 6, 2018
Format:
Podcast episode
Titles in the series (100)
The Comeback Story of Rockwell Razors and Their Kickstarter Campaign That Almost Failed: On today’s podcast you’ll learn from an entrepreneur that disappointed 2,500 Kickstarter backers and the story of how he made it all right. In this episode you'll learn: 1. How to find out what product features your customers care about. 2. How to use Reddit for feedback and as a sales channel (it’s this entrepreneur’s #1 sales channel). 3. The tough lesson this entrepreneur learned when he blindly trusted professionals. by Shopify Masters