58 min listen
Customer Onboarding: The Key to Repeat Customers
FromShopify Masters
ratings:
Length:
50 minutes
Released:
Nov 26, 2018
Format:
Podcast episode
Description
It generally costs a lot less money and time to sell to existing customers than it does to acquire new ones. That's why marketing shouldn't stop when a customer makes a purchase—not when you can onboard them to help them realize the full value of your products.
In this episode of Shopify Masters, you’ll learn from an entrepreneur who believes the most important activity you can do to generate repeat business is to onboard new customers after they purchase.
Patrick Coddou is the founder of Supply: an independent online retailer of premium grooming gear for guys that demand the best.
Tune in to learn
How your approach to business transforms when you are able to work on it full-time
How to onboard new customers with emails so they can get the most value out of your product
How to catch viewers' attention in the first 5 seconds of a YouTube video so they don’t skip your ad
Show Notes: http://www.shopify.com/blogs/blog/supply-customer-onboarding
In this episode of Shopify Masters, you’ll learn from an entrepreneur who believes the most important activity you can do to generate repeat business is to onboard new customers after they purchase.
Patrick Coddou is the founder of Supply: an independent online retailer of premium grooming gear for guys that demand the best.
Tune in to learn
How your approach to business transforms when you are able to work on it full-time
How to onboard new customers with emails so they can get the most value out of your product
How to catch viewers' attention in the first 5 seconds of a YouTube video so they don’t skip your ad
Show Notes: http://www.shopify.com/blogs/blog/supply-customer-onboarding
Released:
Nov 26, 2018
Format:
Podcast episode
Titles in the series (100)
How AirTailor.com Uses Conversational Commerce to Sell via Text Message: On today’s podcast you’ll learn from an entrepreneur that sells his services through text messages. In this episode you'll learn: 1. Why they decided to rebrand their company over the next year. 2. What obstacles they’re overcoming as they’re rebranding and what they wish they did differently. 3. How they sell their services through text messages and what apps they use to do it. by Shopify Masters