What's Missing in Customer Support

By Jacquelin F. Grant

The Customer support team is the face of a business. Its members are the first customers encounter. If the customer experience with customer support is good, the company is good, and it grows. There is a basic knowledge team-members need to have to enhance customer relations that foster business growth with even demanding, arrogant and aggressive customers left with a satisfied experience. Executing specific basic principles and tasks boosts customer base growth and customer confidence and mitigates confrontations. This book highlights how to handle customer queries smoothly for customers of all temperament and highlight some growing negative habits among members interacting with the public and how to avoid them. It touches on how a modern business practice structure impacts customer relations negatively and highlights suggestions that would encourage its effectiveness in promoting good customer relations.

• Language: English
• Publisher: Jacquelin F. Grant
• Release date: Mar 24, 2023
• ISBN: 9798215120545

Jacquelin F. Grant

Jacquelin F. Grant – born and resides in Jamaica, is a close associate of Dr. B. Daley MB, BS, and has since 1995 after having firsthand experience of health restoration from many ailments including back pains, chronic sinusitis, chronic constipation, allergies, constant nervousness, susceptibility to viral infections and more, with the use of diet and supplements attained what she now consider, good health. She has since embarked on rigorous research with an aim to educate ailing people to good health and others to health maintenance. This she has been doing for more than ten years. Persons who have benefited from her research so far are those diagnosed with cancer, stone formation, diabetes, hypertension, prostatitis, muscle wasting, constipation, chronic headache, acid reflux and more.Interestingly her research has helped many students abroad who sought help on their nutritional assignments via Yahoo Answers. She thought to help her own compatriots and others. Her research is based on finding out the truth about nutrition on the premise that “all that is natural is good to eat”. Her aim is to use her publications to educate as many people as possible, so that they will have the opportunity to, with the use of proper food proportions and supplementation, take control of their health, thus managing the chronic conditions that cannot be cured and cure others.In addition to her nutritional interest she also indulge in a little graphic design, creating print items such as cake boxes (favor box), invitations and programs for weddings. This was her first love before researching nutrition. Later she introduced photography, registering with multiple platforms such as Adobe Stock, Alamy, Dreamstime and Depositphotos that she contributes photos for licensing.

Book preview

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