What's Missing In Customer Support

By Jacquelin F. Grant

The Customer support team is the face of a business. Its members are the first customers encounter. If the customer experience with customer support is good, the company is good, and it grows. There is a basic knowledge team-members need to have to enhance customer relations that foster business growth with even demanding, arrogant and aggressive customers left with a satisfied experience. Executing specific basic principles and tasks boosts customer base growth and customer confidence and mitigates confrontations. This book highlights how to handle customer queries smoothly for customers of all temperament and highlight some growing negative habits among members interacting with the public and how to avoid them. It touches on how a modern business practice structure impacts customer relations negatively and highlights suggestions that would encourage its effectiveness in promoting good customer relations.

 

• Language: English
• Publisher: Jacquelin F. Grant
• Release date: Mar 25, 2023
• ISBN: 9798215019504

Book preview

What’s Missing In Customer Support

Jacquelin F. Grant

Copyright 2023 by Jacquelin F. Grant

All information contained in this book is according to the personal and professional experience of the author. It serves for information only and hence, claims no guarantees and does not substitute for consulting with an expertise in the field. The publisher and author are not responsible for any adverse consequence resulting from using any of this book's suggestions. Any similarity to real persons, living or dead is coincidental and not intended by the author.

All rights reserved.

This e-book is licensed for your own personal use only. No part of this e-book may be reproduced, stored in a retrieval system, resold, given away to other people or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise. If you would like to share this e-book with other persons please purchase an additional copy for each recipient. If you are reading this e-book and did not purchase it, or if it was not purchased for your use only, then please return to your favorite e-book retailer and purchase your own copy. Thank you for respecting the hard work of this author.

Cover designer: Jacquelin F. Grant

Author: Jacquelin F. Grant

Edited by Grammerly

Format by Jacquelin F. Grant

First Edition

Content

Introduction

The Customer

Customer Service