Succeed as a New Manager: How to inspire your team and be a great boss
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About this ebook
It's great to find yourself with a new promotion and to suddenly have fresh challenges at work. But managing other people can be a daunting responsibility when it's your first time - particularly if you find yourself as the boss of former colleagues or friends. Packed with practical advice, Succeed as a New Manager will help you sail through issues such as getting to know your team, dealing with internal politics, the rise of hybrid and remote working, motivating others, and celebrating success.
Whatever your new job, Succeed As a New Manager will help you find your feet and get great results along the way. This book also includes a quiz, step-by-step action points, common mistakes and advice on how to avoid them, top tips, and summaries of key points.
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Book preview
Succeed as a New Manager - Bloomsbury Publishing
Contents
Assess yourself: How do you rate as a new manager?
1. Settling into your new job
2. Building great teams
3. Developing your leadership skills
4. Communicating assertively in the workplace
5. Delegating without guilt
6. Giving and receiving feedback positively
7. Fighting back against information overload
8. Building your network of contacts
9. Managing remote teams in today’s world
Where to find more help
Index
Assess yourself: How do you rate as a new manager?
Answer the questions and work out your score, then read the guidance points.
How do you feel about your new role?
a) Terrified!
b) Excited – I feel ready for my new role.
c) Very confident; I’ve waited a long time for this.
Have you made any decisions about your management style?
a) I don’t plan on acting any differently.
b) I’ll be friendly and approachable.
c) I’ll treat colleagues very differently as they will be working for me, not with me.
How do you feel about managing people older than you?
a) I worry about my lack of experience.
b) I don’t see that age is an issue.
c) It’s not a problem.
Be truthful! Out of 10, how do you rate your listening skills?
a) 4–6
b) 7–10
c) 1–3
How often do you say ‘thank you’?
a) Too much!
b) Regularly.
c) Not very often.
What is your view on conflict?
a) I avoid it if at all possible.
b) Sometimes it’s unavoidable.
c) I don’t have a problem with it!
Which of the below is closest to your style of communication?
a) Passive.
b) Assertive.
c) Aggressive.
How do you view delegation?
a) I see it as laziness. If a job comes to you, you should deal with it yourself.
b) An important process for developing both yourself and your staff.
c) Very handy – if you don’t want to do something, pass it on!
How do you feel about your managers?
a) I worry that they don’t think much of me.
b) I respect their experience. We’re all on the same team.
c) I don’t think much of them, so try to avoid them and get on with my job.
a = 1, b = 2, c = 3.
Now add up your scores.
9–14: Now you’ve landed a managerial role it’s important to build up your confidence, reminding yourself that your company has chosen to promote you. If they believe in you there’s no reason why you shouldn’t too! Read Chapter 1 to give yourself a head start. To avoid getting bogged down in detail, you mustn’t be afraid to delegate – Chapter 5 will give you some pointers, and Chapter 7 will help you manage your personal workload.
15–21: You clearly have a balanced approach to your new role, but don’t underestimate the change this will cause in your working relationships. Remember to keep a professional distance. Chapters 3 and 4 will help you to feel at home as a manager. Building teams is a new skill for you to learn – read all about it in Chapter 2.
22–27: Remember that overconfidence can be a problem too! You are in danger of damaging relationships through your perceived arrogance. Listening and ‘bonding’ are very important skills for managers – read Chapters 4 and 6 for advice on positive management.
Whatever your score, remember that as your role grows so should your contacts list. Chapter 8 will help you build a network of mutually valuable contacts.
1
Settling into your new job
Congratulations! Your promotion campaign has been successful and you’re now a manager.
You’re likely to be responsible for managing a team of up to 15 people, either in a company you already work for, or in a new organization. This is obviously very exciting for you, though you may feel a bit daunted at the prospect, especially if you were previously a member of the team you will now be managing.
However, provided you follow a few basic rules, there is no reason why such fears can’t easily be overcome, and your new role will give you excellent scope to stretch your wings and fulfil your potential. This chapter will give you these basic rules and help to smooth the path forwards into this new phase of your working life.
Step one: Think about some key questions
I’m worried I might not be up to the job. How can I overcome my nerves?
It’s only natural to have some feelings along these lines – most people do when faced with a new challenge. Try to keep your worries under control, though, as a crisis of confidence may affect your chance of success. Keep positive and remind yourself of your skills and competence to do the job – after all, the company has recognized them, otherwise you wouldn’t have been offered the role! Look after your health, too: make sure you get plenty of sleep and exercise, so you feel fighting fit and ready to take on anything.
Is it likely that my new job will affect my home life?
Almost certainly, yes. Moving into any new job can be stressful, and even more so when new or extra levels of responsibility are involved. The trick is to make sure you’re prepared for it, and face the fact that your life may be more demanding than ever before. Talk this over with your family and friends at an early stage; it will be a huge help if they are ready to lend their support while you get to grips with your