Summary of Taiichi Ohno's Taiichi Ohnos Workplace Management
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#1 The gemba is not easily changed. People’s ideas are unreliable things, and we should expect that a normal person is right half of the time and wrong the other half of the time. If you are wrong, do not hesitate to correct yourself.
#2 Having a sense of humility is one of the conditions for developing strong powers of persuasion. If you fear the other person, or if you do not understand why, and you just keep going ahead, knowing you are wrong but doing nothing about it, you will not know what is really wrong.
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Summary of Taiichi Ohno's Taiichi Ohnos Workplace Management - IRB Media
Insights from Chapter 1
#1
The gemba is not easily changed. People’s ideas are unreliable things, and we should expect that a normal person is right half of the time and wrong the other half of the time. If you are wrong, do not hesitate to correct yourself.
#2
Having a sense of humility is one of the conditions for developing strong powers of persuasion. If you fear the other person, or if you do not understand why, and you just keep going ahead, knowing you are wrong but doing nothing about it, you will not know what is really wrong.
Insights from Chapter 2
#1
The question then becomes, How long should it look for the lines to be the same length. or How long should it look for the line to be longer. This is not something that we can judge by sight alone, and we need to arrange the two lines next to each other for comparison.
#2
When we recognize that people are only right half of the time, we can say, What did I tell you. to the person who has wronged us, and this