Summary of Erica Dhawan's Digital Body Language
By IRB Media
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About this ebook
Get the Summary of Erica Dhawan's Digital Body Language in 20 minutes. Please note: This is a summary & not the original book. Original book introduction: Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.
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Summary of Erica Dhawan's Digital Body Language - IRB Media
Insights on Erica Dhawan's Digital Body Language
Contents
Insights from Chapter 1
Insights from Chapter 1
#1
As a child, the author felt caught between two cultures. She went inside herself and began to practice yoga, which eventually led her to become a yoga instructor.
#2
Reading body language is crucial to being a great salesperson. It allows you to understand what your prospects are really thinking and feeling, and communicate with them accordingly.
#3
The author was born into a family of politicians, but she didn’t want to follow in their footsteps. So she studied body language, poise, and confidence, and used that knowledge to secure very competitive job opportunities.
#4
As a way to connect better with audiences, authors Tim Ferriss and Arnold Schwarzenegger both remove their shoes during speeches.
#5
The author noticed that misunderstandings over emails, text messages, and conference calls were causing major issues across the globe, in the workplace, and even in families.
#6
The author believes that most people have good intentions. The issue is how to communicate those intentions. Understanding today’s signals and cues requires that we develop a heightened sensitivity to words, nuance, subtext, humor, and punctuation.
#7
Sometimes, the most difficult part of communicating with someone is simply getting their attention. For example, when a boss is communicating with an employee via email, they may use all uppercase letters and never use a period. If the employee is from a different country, this may be seen as extremely rude.
#8
The author has noticed how people’s communication skills have become extremely