Summary of Dale Carnegie & Brent Cole's How to Win Friends & Influence People in the Digital Age

By IRB Media

Get the Summary of Dale Carnegie & Brent Cole's How to Win Friends & Influence People in the Digital Age in 20 minutes. Please note: This is a summary & not the original book.Original book introduction: Dale Carnegie's commonsense approach to communicating has endured for a century, touching millions and millions of readers. The only diploma that hangs in Warren Buffett's office is his certificate from Dale Carnegie Training. Lee Iacocca credits Carnegie for giving him the courage to speak in public. Dilbert creator Scott Adams called Carnegie's teachings "life-changing." To demonstrate the lasting relevancy of his tools, Dale Carnegie & Associates, Inc., has reimagined his prescriptions and his advice for our difficult digital age. We may communicate today with different tools and with greater speed, but Carnegie's advice on how to communicate, lead, and work efficiently remains priceless across the ages.

• Language: English
• Publisher: IRB Media
• Release date: Mar 1, 2021
• ISBN: 9781638154228

IRB Media

With IRB books, you can get the key takeaways and analysis of a book in 15 minutes. We read every chapter, identify the key takeaways and analyze them for your convenience.

Book preview

Insights from Part 1

#1

There are three fundamental principles to keep in mind when dealing with others, especially when our aim is to win them over or influence them positively. First, never criticize, condemn, or complain.

#2

Keep in mind that we are all self-preserving beings who are naturally compelled to defend, redirect, and reject all threats to our well-being, specifically threats to our pride.

#3

Using criticism to win an argument, make a point, or incite change only takes us two steps backward. The results we seek can seldom be achieved through deprecation.

#4

The subjects of our criticism will instinctively self-defend the moment we criticize them. When people are defensive, it becomes harder to break through their barriers and convince them of our perspective. Moreover, criticism acts like an invisible boomerang in the sense that it returns on the thrower’s head.

#5

When we’re criticizing someone, we must make sure our criticism is coming from a place