Succeeding in Communication: A Handbook for Effective Understanding of Communication Tools and Their Efficient Deployment

By Clement Ezeolisah

Everywhere you turn, there are abuses and ignorance in the use of communication modes and symbols in communication activities. A significant number of people have problems conversing, writing, processing simple official letters and emails, or producing formal reports or minutes of meetings.
In Succeeding in Communication, author Clement Ezeolisah offers a guide to help reclaim the value of communication in personal, social, and official environments and deepening the understanding, outcomes, and achievements of the process. He discusses the definitions and various types of communication and communication systems, their elements, and the golden rules for achieving effective communication. It focuses on how to write impactful formal or official letters, official reports, and minutes of meetings.
Succeeding in Communication analyzes the elements of the communication system, discusses various traditional communication modes and emerging new media, and suggests ways for proper and effective utilization of these modes to achieve success in the communication process.

• Language: English
• Publisher: AuthorHouse UK
• Release date: Aug 29, 2019
• ISBN: 9781728388670

Clement Ezeolisah

Clement Ezeolisah attended St Augustine Seminary, Abakaliki, Ebonyi State, and the University of Lagos, Akoka, Yaba, Lagos State, earning a bachelor’s degree in mass communications and an MPA with specialization in public policy management. He’s worked in the communication/public affairs division of Power Holding Company of Nigeria and Transmission Company of Nigeria and is a member of the Nigerian Institute of Public Relations. Ezeolisah and his wife, Ijeoma, are blessed with children and live in Lagos, Nigeria.

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Copyright © 2019 Clement Ezeolisah. All rights reserved.

No part of this book may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of the author.

Published by AuthorHouse 08/29/2019

ISBN: 978-1-7283-8868-7 (sc)

ISBN: 978-1-7283-8867-0 (e)

Any people depicted in stock imagery provided by Getty Images are models,

and such images are being used for illustrative purposes only.

Certain stock imagery © Getty Images.

Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.

CONTENTS

Dedication

Acknowledgement

Foreword

Introduction

Chapter 1    Definition of Communication

Chapter 2    Elements of Communications

Chapter 3    Golden Rules for Achieving Effective Communication

Chapter 4    Writing Formal/Business Letters

Chapter 5    Writing Reports

Chapter 6    Writing Minutes of Meetings

Chapter 7    End Note: Take Action

References

About the Author

DEDICATION

TO

GOD

FOR HIS WONDERS

AND

IJEOMA, MY DEAR WIFE

ACKNOWLEDGEMENT

The encouragement of my late uncle, Mr. Tony Nwadialo, on this course is acknowledged. While discussing his last book, he told me that my posting to Abuja was one to understudy the environment and identify where I could contribute to the advancement of knowledge and practice.

Special gratitude goes to the lecturers, Department of Mass Communication, University of Lagos, Yaba, Lagos, Drs Adidi Uyo, Ralph Akinfeleye, Dele Sobowale, Andrew Moemeke, Victor Aluma and Dele Ogunade (RIP) for their effective grooming of the 1987 class of undergraduates.

Deep gratitude also goes to Mrs Efuru Igbo, Mrs A. M. Lavender, Engrs, Kayode Aliu, Reuben Okeke, Folusho Oyesiku, Adegboyega Osideinde, Okwudili Ezeugwa, Olori Buky Osiberu, Gabriel Abayomi, Bukky Ojurongbe; Comrades Godwin Ifeanacho, Sam Nwaire, Joe Ajaero; Barr. Ngozi Osuhor; Mrs Seun Olagunju, Dave Ifabiyi, Pekun Adeyanju, Godwin Idemudia, Akintayo Akintara, Steve Osafile, Mr Ifeanyi Nwachie (RIP) and all my colleagues in TCN and defunct PHCN for their direct and vicarious contributions to this work. Mention must be made of Olabanji Ejibunu, Miss Vivian Nkechi Odi and Mrs Ucha Chigaemezu Emekoba who had to type and retype this work.

Appreciation goes to Micheal Fatoye, Mrs Olutayo Adewusi, and HRH Victor Awogu, who read through the manuscript and made very important recommendations. Teddy Mbamalu is appreciated for most of the images in this work.

Profound gratitude goes to the great and well-respected editor, newspaper business manager and former judge, CNN journalist of the Year Panel, Mr. Azu Ishiekwene who literally went through the manuscript with a very penetrating tooth brush to fine-tune the work and also producing the Foreword to this book.

I also wish to commend my darling wife, Ijeoma, our children and extended family members for their patience and critical support which facilitated the completion of this work.

Ultimately and in totality I give the Almighty GOD all the glory for HIS wonders, inspiration, providence, grace and guidance which, indeed, started and saw this work through.

Clement Ezeolisah

Abuja, Nigeria

29th August 2019.

FOREWORD

Succeeding in Communication is Clement Ezeolisah’s dispassionate endeavour to contribute to the corpus of knowledge about the whole essence of communication, and it is the fact that communication is key to harmonious human interaction with the ultimate goal of ensuring that the sender of the message prepares it in a way that forecloses any hint of ambiguity. In this wise, the receiver has to be taken into consideration in the message encoding process so that the intended outcome is achieved.

Throughout the seven chapters of this book, the writer identifies the various modes of communication from the basic forms of verbal communication to the complex forms of by electronic means, from the simple interaction between people staying at a place to communicating with an indeterminate audience. The writer identifies the roles and expectations of each participant in the communication process: what to do and what not to do, in order for the parties to be on the same page in the information sharing experiences.

The part of the book that goes to the heart of the matter is the chapter in which he delves into the ‘golden rules’ that must be taken into consideration in order to communicate effectively and efficiently. He makes the point that to communicate effectively is not a given: there are hurdles and parties involved