10 Principles of the Life or Death of a Salesperson
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About this ebook
In 10 Principles of the Life or Death of a Salesperson, Virgil has identified the fundamental principles which separate the good from the great. This book teaches techniques that lead to success for those who implement them.
-Glenn Barnes, Xerox Corporation 30 years High Volume Sales Manger
What if the secret to become a top sa
Virgil Blocker
Virgil Blocker is a sales professional and business owner with over twenty years of sales experience. During his tenure at Xerox Corp, Virgil was a top five percent sales performer and became the number one regional salesman for the company. He is also a fifteen-time President's Club award recipient, achieving this distinction for multiple years at both Eastman Kodak and Danka Office Imaging. He has received the Billy T. Fowles' Outstanding Training Award and was voted Outstanding Sales Manager for General Motors. Virgil has drawn on his extensive experience as a top sales performer and sales coach to author his first book, 10 Principles in the Life or Death of a Salesperson. Virgil speaks to and coaches sales professionals seeking to be consistent high performers using the principles espoused in his book. He currently lives and works in Central Florida.
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10 Principles of the Life or Death of a Salesperson - Virgil Blocker
PRAISE FOR 10 PRINCIPLES OF THE LIFE OR DEATH OF A SALESPERSON
In reading Virgil's book, you feel like you are discovering the long missing pieces of the sales puzzle. There are plenty of how to
sales books, but this book lets readers discover the Why
: Why do your core values make you successful in sales? Why does analyzing your journey make all the difference? Why does integrity and clarity matter? This book builds a life structure in which the main pillars speak to sales. Talk is cheap, but the essence of sales comes from the soul.
Jeff Thatcher, Founder
Discrete Wireless & Wherible GPS Products
Every young person who is starting a sales career needs to read this book as a mandatory action item. This is the path down the road of knowledge that many will discovery on their own one day. The question is how long will it take? How many times will they go on probation for poor sales performance? How many sales opportunities will they blow because they didn't allow the customer to feel their requirements were the motivating factor driving the sale, not the seller’s personal gain? Virgil eloquently lays it out in this book.
Glenn Barnes, High-Volume Sales Specialist
Xerox Corporation (30 years)
In 10 Principles of the Life or Death of a Salesperson, Virgil has identified the fundamental principles which separate the good from the great. This book teaches techniques that lead to success for those who implement them.
John Robinson, Pharmaceutical Sales Manager
10 PRINCIPLES OF THE LIFE OR DEATH OF A SALESPERSON
Copyright © 2018 by Virgil Blocker
ISBN: 978-1-7327132-0-8
ISBN: 978-1-7327132-1-5 (e-book)
Scripture quotations taken from the New American Standard Bible® (NASB),
Copyright © 1960, 1962, 1963, 1968, 1971, 1972, 1973,
1975, 1977, 1995 by The Lockman Foundation
Used by permission. www.Lockman.org
Scripture quotations taken from the Holy Bible, King James Version,
Cambridge, 1769
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means-electronic, mechanical, photocopy, recording or any other, without the prior permission of the publisher.
CONTENTS
Introduction
Trust
Responsibility
Understanding
Salesmanship
Tested
Integrity
Needs Analysis
Goals
Organization
Diligence
INTRODUCTION
In an age when a person is a brand and their social media output is a commodity, the salesperson who wishes to have a successful, sustainable career must be able to do more than make cold calls and create a solid sales pitch. Today, potential customers want to buy into the salesperson before they purchase the goods or services being sold. The savvy salesperson invests as much or more into developing personal principles their customers will connect with as they do in cultivating their sales strategy.
When I first met with Virgil to assist him with bringing this book to fruition, I didn’t think of myself as much of a salesperson. I considered myself to be a writer and aspiring writing coach whose passion was to help others share their story. Despite being able to check off all the must haves for people selling goods or services online—a website, social media presence, and email list—I wasn’t booking the clients or selling the number of books I wanted. Through my interactions with Virgil, I began to understand the reason I wasn’t making sales had more to do with my whether I adhered to the principles he espouses in the pages of this book.
Each moment of Virgil’s twenty-plus years of sales experience has been carefully considered and mined to produce the masterclass on success in sales you hold in your hands. Each principle is one he has put into practice in a career boasting fifteen President’s Club Awards and numerous other industry accolades. These are not trendy techniques that will be useless when times change, but proven principles you can continue to utilize and profit from for the rest of your career.
10 Principles of the Life or Death of a Salesperson isn’t just another sales book promising to make you a better salesman if you adopt a certain trendy sales technique; this book promises to change you, the person behind the sales pitch. It’s no secret that people want to do business with individuals who understand what they need and will work diligently to ensure they get it. They want someone who is organized and exhibits a level of integrity in what they do. In short, they want someone they can trust.
I’m still learning and growing in my journey to be a better salesperson, but the one thing I’ve realized is most people need to be sold on you and your ability to see and meet their needs before you can sell them anything else. In the following pages, you will be taught ten of the most important characteristics you need to be a better salesperson. Moreover, learning and implementing each one will ultimately make you a better person. When this happens, your products and services will sell themselves.
Erica D. Hearns
Serious Season Publishing
CHAPTER ONE
TRUST
WHAT IS TRUST?
Trust is defined by Webster’s Dictionary as, quite often the attitude that we display towards people who we believe and to a degree hope will be trustworthy.
Trust and trustworthiness are similar, yet different. In a perfect world, those we trust will be trustworthy, and those who are trustworthy will be trusted.
Trust is often mistakenly overlooked and taken for granted. Often, sales professionals are completely unaware of its value. It’s important when working with your coworkers and customers because it allows you to form and develop effective relationships for support, advice, and/or approval. Since trust often involves associated risk, it can often be perceived as very dangerous. Trusting another person with your personal thoughts or professional ideas invites the risk of betrayal.
In order for trust to be validated in any relationship, both parties involved must express their willingness to trust each other. There are other conditions for trust and trustworthiness, but you should keep this at the forefront of your thoughts as you work with your peers and customers. By doing this, you are able to concentrate on effective listening and your choice of words in your discussions. The question I often ask myself is, Do my words and actions support the direction I foresee our relationship taking?
When working with coworkers and customers, I make every attempt not to disagree with their positions in discussions. It’s not my goal to show them that I can support my positions in life. I simply listen for understanding while giving nonverbal gestures like head nods to show my understanding. I often use words like, good point,
that’s a great idea,
or I understand.
My goal in building trust is to remain in a position