Ready, Set, Deal: How a Small Minority and Women Owned Company Can Win Big Business from Corporate America
By Rengen Li
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About this ebook
With years of experience in working with MWBEs and witnessing their triumphs and failures, the author contends that while winning business from Corporate America and multinational companies is a must for a small MWBE company to grow, the starting point is not at the tradeshow and networking events, but at home. Like many other endeavors, to grow, a small MWBE needs preparation, markets right, meets and exceeds the high expectations of their big corporate customers.
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Ready, Set, Deal - Rengen Li
objective.
Make the Leap
Sunil Patel owned a small IT consulting company. He had been very supportive of BigCo’s effort in the local area to bring more Asian American businesses to its supply chains, but Sunil had not been active in working with BigCo in other regions. Many of his peers and friends went to tradeshows nationwide, but he declined BigCo’s invitation to attend a tradeshow on the West Coast. Sunil explained that he supported the events in his city because he felt he needed to support the community. But, he was actually not ready to do big business with corporations and therefore, it would not be a good investment of his time or money to attend tradeshows outside the state. The supplier diversity manager at BigCo appreciated his honesty and stopped inviting him or anyone who was not ready yet.
Sunil was right. Doing business with large corporations is not for everyone. Even if everyone else is doing business with the Wal-Marts or Coca-Colas of the world, that does not mean you should necessarily do the same. While there are many benefits to doing business with large corporations, it can kill your business if you’re not careful. Big corporations ask a lot, don’t want to pay much, and pay you late.
In most cases, selling to the big corporations will produce smaller margins for you, particularly if you are in the commodity business. More often than not, when you are coming either as an addition or replacement to an incumbent vendor, the corporate customer has the benefit of comparing prices. They know the actual cost. As a result, you cannot charge larger margins. If your operation is not efficient, you may end up losing instead of making money.
Big corporations ask a lot from you: quality product, quality service, and timely delivery. Depending on your area of expertise, they may ask for big insurance coverage. To a small company, it can be hard to understand, but to a large business, liability is one of the biggest risks. One time, a minority business entrepreneur (MBE) got a contract with BigCo to do a small IT project, and BigCo’s risk management group insisted the small MBE should carry $5 million in liability insurance. For a major corporation, the size of the project is irrelevant, because any small mistake can cause millions of dollars in damages, and some can be beyond monetary terms. It turned out that the insurance cost for a $5 million policy would be larger than the contracted value. Similarly, many companies ask a second tier vendor to provide the same level of insurance as a first tier supplier, or the first tier vendor would demand the same level of insurance from its second tier vendors. Is it fair? No. But your corporate customer has to protect itself. So before you decide to sell to big corporations, you have to think about what it means before you jump in.
Payment terms can also hurt you. Today, if you have a 30-day payment term, you should celebrate. Since 2008’s recession, many corporations now ask for 60-day, 90-day, or even 120-day terms. If you don’t have a solid cash flow or a revolving credit line, the payment term alone could ruin your business.
Major corporations tend to hold grudges and are much less forgiving. If you fail on the first try, they seldom give you a second chance. The reason is that the corporate personnel have become more and more risk-averse; they don’t want to take on any more risk than they have to. In addition, the buyers at major corporations don’t want to be blamed for supply problems. These people have so many contracts to work on, they don’t like any problems, period. Their mantra is that if it is not broken, don’t fix it. That’s why it is very difficult for a new vendor to come