Rotman Management

Q&A

Why did you decide to write a book about inclusive organizations?

I wrote the book because many people still don’t understand what it means to create and foster an inclusive organization. I learned through research that, on average, companies spend US$8 billion per year on inclusion training, but that roughly 95 per cent of employees still don’t know how to drive inclusive efforts for organizational growth.

Five per cent of employees say, ‘I am doing the hard work to drive inclusive efforts in my organization, but I’m not being recognized for my efforts.’ That five per cent comprises DEI leaders, HR professionals and employee resource group enthusiasts. But the vast majority of employees say, ‘I still don’t know how to drive inclusive efforts.’

If employers are spending so much on DEI, and only five per cent of employees are actively

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