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    The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home
    The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home
    The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home
    Ebook310 pages3 hours

    The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home

    By Gary Harper

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    About this ebook

    All you need to understand the dynamics of conflict -- and the joy of resolution

    The rapid rate of change in the workplace and among families often leads to conflict and confrontation which can undermine productivity and poison relationships. The Joy of Conflict Resolution helps readers understand conflict and why it arises through the lens of the "drama triangle" of victims, villains and heroes. In an accessible, engaging and light-hearted style that uses stories and humor to explore potentially emotionally charged situations, it provides proven and practical skills to move beyond confrontation to resolve conflicts collaboratively.

    LanguageEnglish
    PublisherNew Society Publishers
    Release dateMay 20, 2004
    ISBN9781550923957
    The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home
    Author

    Gary Harper

    Gary Harper is a respected trainer in the field of conflict resolution. With thirteen years experience as a facilitator and mediator, he has worked with thousands of people in a variety of different organizations, as well as presenting regularly at conferences. He teaches at the Justice Institute in Vancouver, and lives in Burnaby, BC.

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