Professional Communication

By IntroBooks Team

Communication refers to the meaningful exchange of
information, ideas or thoughts between the people or between
one end to the other. The entire process of communication is
marked complete only when the listener is able to completely
understand whatever is being conveyed to him/her by the
speaker.
Communication acts as an excellent means for removal of
misunderstanding and creates a clarity of thoughts and
expressions. It also facilitates the process of providing education
to the people.
The process of communication marks the involvement of
minimum of two people and maximum may range up to
infinite. Miscommunication, however, causes disputes between
the involved parties, hurts the feelings of others etc. However,
possession of right set of skills helps the person in carrying out
communication efficiently, effectively and clearly.
There are many types of professional communication- oral,
written, informal, formal, upward, downward, horizontal,
diagonal, inter-personal, intra-personal, intra-departmental and
intra-organisational.
It is important for the companies and organisation to possess
effective means of professional communication for proper
working of management within the organisation and also for
improvement of industrial relations.
It is not everyone's cup of tea to carry out communication with
other people, therefore, it is necessary to know about the 7 C's
concept and the techniques that makes the communication easy
for the speaker and the recipient.

• Language: English
• Publisher: IntroBooks
• Release date: Nov 23, 2019
• ISBN: 9781393877042

Book preview

Professional

Communication

IntroBooks #515

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Preface

Communication refers to the meaningful exchange of information, ideas or thoughts between the people or between one end to the other. The entire process of communication is marked complete only when the listener is able to completely understand whatever is being conveyed to him/her by the speaker.

Communication acts as an excellent means for removal of misunderstanding and creates a clarity of thoughts and expressions. It also facilitates the process of providing education to the people.

The process of communication marks the involvement of minimum of two people and maximum may range up to infinite. Miscommunication, however, causes disputes between the involved parties, hurts the feelings of others etc. However, possession of right set of skills helps the person in carrying out communication efficiently, effectively and clearly.

There are many types of professional communication- oral, written, informal, formal, upward, downward, horizontal, diagonal, inter-personal, intra-personal, intra-departmental and intra-organisational.

It is important for the companies and organisation to possess effective means of professional communication for proper working of management within the organisation and also for improvement of industrial relations.

It is not everyone’s cup of tea to carry out communication with other people, therefore, it is necessary to know about the 7 C’s concept and the techniques that makes the communication easy for the speaker and the recipient.

Summary

Communication brings the people in close relation with each other without paying attention to people’s caste, religion, sex or other criteria of differences. The communication plays an important role in regulating the managerial functions within the organisation. The communication acts as the building block for planning out the processes and then all the essential information is communicated to the respective departments of interest by the manager for its efficient implementation.

Professional Communication involves the use of