Communication and the High Performance Workplace

By Minnesh Kaliprasad

It is said that communication is the key to success in this era of rapid change. Good communication skills are said to be among the most important characteristics of high-performing teams. Yet the importance thereof is oftentimes downplayed in organisations. If communication is in fact the key to success in a high-performance workplace, changes in the communication process needs to be effected in order to foster the intent of a high-performance workplace.

In an effort to promote open and honest communication in organisations, executives constantly struggle with the question of effective vs. efficient communication. What is the difference, if any? Communicating is seen as a process that predictably has certain kinds of effects. The ability to convey information in an accurate manner is highly relevant to any organisation regardless of the industry associated with that organisation. The specific challenges of how to communicate differs according to the specific stakeholder group/s involved in the communication process.

There is always the consideration of balancing the effectiveness and efficiency of any communication undertaking. Through the use of a focused and clear communication plan, that balance can be attained. Through the various social media platforms available today, they can be useful in being a rapid form of communication, but equally can also be disadvantageous. Therefore caution needs to be exercised when using social media platforms as the basis of organizational communication efforts.

• Language: English
• Publisher: Minnesh Kaliprasad
• Release date: Sep 2, 2018
• ISBN: 9780463505526

Minnesh Kaliprasad

Minnesh Kaliprasad is a qualified Chemical Engineer who has migrated towards the field of project management and project controls in particular for the larger part of his working career thus far. He has over 20 years working experience with various companies ranging from the petroleum, mining, and construction sectors, in varying roles. He is currently a Project Controls Manager for South Africa's public electricity utility, ESKOM. He also holds a qualification in the field of Project Management, and a post graduate degree in Technology Management. Furthermore, he has earned accreditation from the Association for the Advancement of Cost Engineering (AACE) for the Certified Cost Professional (CCP) and Earned Value Professional (EVP) credentials. In addition, he is also a Project Management Professional (PMP) with the Project Management Institute (PMI). He has held the positions of Technical Director and President of the Cost Engineering Association of South Africa (CEASA) which was later rebranded as the Southern African Project Controls Institute (SAPCI) under his leadership. He has had a total of 3 peer reviewed technical articles published in the Cost Engineering Journal, viz. Proactive Risk Management ( Cost Engineering Journal December 2006, Human Factor I and II, Cost Engineering Journal June 2006). The former article has since been featured in AACE International’s Professional Practice Guide to Cost Engineering in the Global Environment, while the latter two articles have been featured in AACE International’s Professional Practice Guide to Leadership and Management of People. When he is not working he is probably running, gardening, or reading.

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Communication and the High Performance Workplace

Copyright 2018 Minnesh Kaliprasad

Published by Minnesh Kaliprasad at Smashwords

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Other books by Minnesh Kaliprasad

Project Controls Effectiveness on Successful Construction Projects

Risk Analysis: Facilitating and Analysis Guidelines for Capital Expenditure Projects

A Balanced Life - The Important Attributes and its Impact on Work Performance

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Acknowledgements

I wish to thank the Lord Almighty for granting me yet another opportunity of writing a book about a subject I am passionate about.

I would also like to thank my wife Salika and daughter Michala for supporting me yet again in everything related to this journey of writing a book. Your constant motivation and positive energy helped me get this one over the finish line.

I am hoping that this book can be viewed as an