Training Effectiveness Measurement for Large Scale Programs: Demystified!
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About this ebook
This book addresses the challenges typical technical training managers, and other technical managers face in justifying the return on investment of their programs, particularly for large-scale, investment-intensive programs. This book describes a very intuitive and practical model for the measurement of the effectiveness of technical training programs. The book is based on a 4-tier Return on Effectiveness (ROE) model developed through years of research, observation, and experience. The ROE model uses four simple indices: training reaction index, improvement index, effectiveness index, and impact trends to convey a full picture of the effectiveness of a training program. This feedback-based and data-based approach enables training managers with a step-by-step approach to collect data, measure important indicators and compute the indices to present evidence of the effectiveness of their training programs to the executives.
Raman K Attri
Raman K Attri is a corporate business researcher, learning strategist, and management consultant with a strong zeal to enable people to unravel human learning and performance. He specializes in providing the competitive and strategic value to the organizations by accelerating time-to-proficiency of employees through well-researched models. He holds a doctorate in business from Southern Cross University, Australia. His international professional career spanned over 25 years across a range of disciplines such as scientific research, systems engineering, management consulting, training operations, professional teaching, and learning design. A strong proponent of learning as the core of human success, he provides advisory on accelerated learning techniques which earned him over 60 educational credentials including doctorate degrees, three masters’ degrees and tens of international certifications. Despite physical disability since childhood, he leveraged it to learn, research and test a range of “how to methods” to accelerate the rate of personal learning and professional performance at the workplace. He has published his methods in scholarly journals, blogs, books, and conferences. He also runs a non-profit consulting forum focused on researching strategies to accelerate speed to proficiency.
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Training Effectiveness Measurement for Large Scale Programs - Raman K Attri
TRAINING EFFECTIVENESS MEASUREMENT FOR LARGE SCALE PROGRAMS - DEMYSTIFIED!
A 4-Tier Practical Model for Technical Training Managers
Raman K. Attri
SPEED TO PROFICIENCY RESEARCH: S2PRO©
Copyrights © 2018 Speed To Proficiency Research: S2Pro© and Raman K. Attri.
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. Write to the publisher/author for seeking explicit permission for any reproduction, inclusion or usage in another publication. Provide an appropriate reference/citation to this publication when posting brief excerpts or quotations from this text on social media channels.
ISBN: 978-981-11-8990-6
Type of document: E-book
First published 2014, revised 2018
Published by Speed To Proficiency Research: S2Pro©
Published at Singapore
Printed in the United States of America
National Library Board, Singapore Cataloguing in Publication Data
Names: Attri, Raman K., 1973-
Names: Attri, Raman K., 1973-
Title: Training effectiveness measurement for large scale programs : demystified : a 4-tier practical model for technical training managers / Raman K. Attri.
Description: Singapore : Speed To Proficiency Research, [2018]
Identifiers: OCN 1055689473 | ISBN 978-981-11-8990-6 (e-book) | Includes bibliographic references.
Subjects: LCSH: Employees--Training of--Evaluation. | Employee training personnel--Rating of. | Organizational effectiveness.
Classification: DDC 658.312404--dc23
Speed To Proficiency Research: S2Pro©
A research and consulting forum
Singapore 560463
https://www.speedtoproficiency.com
rkattri@speedtoproficiency.com
‘Evaluation is not an afterthought to training, but rather is meant to be integrated into the entire learning and development process.’
James Kirkpatrick, 2016
CONTENTS
TRAINING EFFECTIVENESS MEASUREMENT FOR LARGE SCALE PROGRAMS - DEMYSTIFIED!
ABOUT THE BOOK
CHAPTER 1: TRAINING ROI MEASUREMENT CHALLENGE
Measuring Training ROI
The Research
CHAPTER 2: THE 4-TIER ROE MODEL
Data collection
Step 1: Skills and knowledge drawn from job performance metrics