Employees... Your Money-Making Machine: The Ability to Listen, Motivate, Communicate, and Passionately Implement Is the Difference Between a Successful Business and a Failed Attempt
By M. Gione
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About this ebook
(1) WHY EMPLOYEES DO WHAT THEY DO? AND
(2) HOW TO GET THEM TO DO WHAT YOU WANT THEM TO DO?
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Employees... Your Money-Making Machine - M. Gione
EMPLOYEES… YOUR MONEY-MAKING MACHINE
THE ABILITY TO LISTEN, TO MOTIVATE, COMMUNICATE, AND PASSIONATELY IMPLEMENT IS THE DIFFERENCE BETWEEN A SUCCESSFUL BUSINESS AND A FAILED ATTEMPT
M. GIONE
US%26UK%20Logo%20B%26W_new.aiAuthorHouse™
1663 Liberty Drive, Suite 200
Bloomington, IN 47403
www.authorhouse.com
Phone: 1-800-839-8640
© 2008 M. GIONE. All rights reserved.
No part of this book may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of the author.
First published by AuthorHouse 12/8/2008
ISBN: 978-1-4389-1486-2 (sc)
ISBN: 978-1-4685-2165-8 (ebook)
COVER STORY BY: CHRISTINE CARLIN
Contents
ACKNOWLEDGEMENTS
TRANSITION
RELATIONSHIP
THE HIRING PROCESS
HOW WE LEARN
TEACHING/ACCOUNTABILITY
COMMUNICATION
CONTROLLING BEHAVIORS
CONFIDENCE /SELF-TRUST
GROWTH
CHANGE
THE SELLING PROCESS
RELATIONSHIPS / RAPPORT /DISCOVERY
ILLUSTRATION/CREATION
CUSTOMER SERVICE
PLANNING/AGREEMENT
GOALS
REWARDS
INDIVIDUALITY
EMPLOYEE DESIRES
CONCLUSION
JOURNEY
ABOUT THE AUTHOR
THESE WORDS OF WISDOM ARE CENTURIES OLD
THESE ARE NOT MY WORDS; I DID NOT CREATE THEM
I MERELY WROTE THEM DOWN
ACKNOWLEDGEMENTS
TO MY WIFE AND SON, WHOSE CONSTANT ENCOURAGEMENT WAS MY LIGHT AT THE END OF THE TUNNEL
ALSO MUCH GRATITUDE TO MY BROTHER, LEONARD, WHOSE LEVELHEADED APPROACH ALWAYS KEPT ME ON TRACK, AND TO MY GOOD FRIEND, JEFF, WHO WOULD CONSTANTLY HELP