What Your Cable Company Won't Tell You

By Tone Designs

On or about the time period of April through May of 2016, Cable customers in Florida, California, and Texas have had the unfortunate experience of being converted from one Company to another. The transition from Company to Company for most has been nothing short of a nightmare to put it kindly. this book is a technician's behind the scene story of what the Cable Company does not want you to know, and the few remedies to some of the issues that customers have at their disposal!

• Language: English
• Publisher: Tone Designs
• Release date: Aug 14, 2016
• ISBN: 9781370613618

Tone Designs

Tone Designs Publishing produces titles from indie authors varying from self help, fact, and fiction!

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What your Cable Company

Won’t tell you!

The technician’s advice to the consumer

by

Tone Designs

As a field Technician for some of the biggest cable companies, I have had the opportunity to view a lot of service orders and trouble tickets in my years in the business. Some of the information on those service orders, memo’s, and company alerts; if read by the average consumer, would have them raving mad at not only the notes or memos, but also the fact that the Cable Company would even issue such a memo. This book is a compilation of some of the worst practices, and will serve as a one stop guide of things to be aware of when choosing cable services.

In this book I will reveal some of the more customer unfriendly policies, tactics, and practices used by the Cable Companies, and the solution or remedies that the customers have to fight, and or stop the underlying practices mentioned. Because of Trademark, and Brand ownership, I will not reveal any particular company by name or by their Trademark Brand in order to not violate the laws that protect their ownerships and rights to the protected names and properties. However, the descriptions, and nature of the problems that will be laid out in this book will be easily identifiable to those who have encountered those problems personally, or who have heard of the issues through the media, friends, or relatives.

This is not a call to boycott or start class actions, but rather a way to bring balance and to give the consumer the knowledge they need to be able to get fair and reasonable service that they pay for and that they deserve. Not everyone is dissatisfied with their cable company, the knowledge that you will have after reading this book will benefit everyone in one form or another, (even the very satisfied consumers). I will lay out the problem, and then follow with what your Cable Company won’t tell you, followed by the technician’s advice to the consumer on