Computeractive

Consumeractive

Does PayPal’s Buyer Protection still apply?

LEAD CASE

Q You often mention that eBay buyers can get refunds through PayPal’s Buyer Protection, but has this been affected by eBay no longer giving sellers money through PayPal?

Stephen Baker

The short answer is, no, it hasn’t been affected – at least for now. Buyers will be able to use PayPal to pay for goods, and receive protection, until July 2023 (as Keith Seed does – see case opposite). What’s changed is that eBay has stopped placing payments in sellers’ PayPal accounts. Instead, they’ll go straight into their bank

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