How To Be An Outstanding ... Series

The Definitive Host & Hostess Training Manual - Gives New Hires A Head Start Before They Begin. - A MUST for Every Restaurant Manager ( Give to New Employees ) - A MUST for Anyone Wanting to Excel at Hosting in Any Restaurant! - Practical Training Guide For Anyone Wanting an Entry Level Job In Restaurants, Pubs, Bars, Nightclubs etc. This Book Prepares You to Succeed On Your Very 1st Shift.   Packed With Insider Knowledge & Tips.    This Book Prepares You To Be a Confident Pro - What it Really Takes to Excel - Learn The Psychology of Handling Guests and What To Do In Common Situations 1 Guest, Well Taken Care Of, Could Be More Valuable Than $10,000 Worth Of Advertising. A Little Training with this book Can Make All The Difference.   Why? The Hostess Is The "First Greet" And Creates The Guest's "First Impression". Can Make Or Break Your Success. A Host or Hostess Can Be So Much More Than Just A Smile & Greeting If You Train Them Properly. That starts with a wide knowledge base and deep understanding of this Profession and of course a fantastic attitude.   About The Authors: Scott Young - Bartender | Trainer | Author | Featured Speaker & Video Producer - 30+ Year Bar Industry Career  - Made Over 800,000 Drinks. - Taught Seminars in 16 Countries, 27 US States & Every Province in Canada.  - Featured in Over 400 TV & Radio Interviews, Magazines & Newspaper Articles - Created 25 Training Course DVD's Sold in Over 100 Countries.  - Considered by many to be the pioneer of standardized training for Practical Working Flair Bartending. - Author of 28 Bar Industry Books, Study Guides & Work-Books   Harrison Barr - Restaurant & Bar Industry Pro Harrison started in the Service Industry as a busboy at the age of 15. He spent the next 30 years in refining his craft in a variety of customer service roles. - Bar Porter/Bar Back  - Bartender - Server - Bar Manager - Promotions Manager - Operations Manager - Staff Development Manager   He wants people of all types to develop to their full potential. For this reason, he wrote this book with Scott… Because you have to start somewhere on your way to greatness. Good luck to you!    Our Philosophy: The many books & training materials are helpful to all types of servers & bartenders of every level and years of experience.  Think of them as your reference books, motivational friends, encyclopedias of knowledge and private tutoring from people that you'd never get to actually talk to.   Just because you've been in the restaurant & bar business for years  doesn't mean that you can't or shouldn't continue learning.   We wrote these books thinking that I just bought the restaurant you work in and I want to make sure ALL my staff members are at a very high quality level.   My Biggest Goal Is To Help You Succeed And To Succeed HUGE! These books are your complete guide to help you become even better than you are now.   Education is not the filling of a pail, but the lighting of a fire.  -William Butler Yeats    

The Definitive Table Busser Training Manual - Gives New Hires A Head Start Before They Begin. A MUST for - Every Restaurant Manager ( Give to New Employees ) A MUST for - Anyone Wanting to Excel in These Jobs in Any Restaurant! This eBook Prepares You to Succeed On Your Very 1st Shift.   - Practical Training Guide For Anyone Wanting an Entry Level Job In Restaurants, Pubs, Bars, Nightclubs etc. Packed With Insider Knowledge & Tips.  This Prepares You To Be a Professional Busser - What it Really Takes to Excel Be Faster, Safer, More Efficient And REALLY Know The Job. Learn all about: Organization, Circulation Patterns, Clearing A Table etc..   Properly Trained Bussers Are The Glue That Keeps Your Servers Working At Max Capacity. Bussers Are Invaluable To An Efficiently Running Operation. Your Support On the Floor For Whatever Needs Doing.   About The Authors: Scott Young - Bartender | Trainer | Author | Featured Speaker & Video Producer - 30+ Year Bar Industry Career  - Made Over 800,000 Drinks. - Taught Seminars in 16 Countries, 27 US States & Every Province in Canada.    - Featured in Over 400 TV & Radio Interviews, Magazines & Newspaper Articles   - Created 25 Training Course DVD's Sold in Over 100 Countries.  - Considered by many to be the pioneer of standardized training for Practical Working Flair Bartending. - Author of 28 Bar Industry Books, Study Guides & Work-Books - He is still learning   Harrison Barr - Restaurant & Bar Industry Pro Harrison started in the Service Industry as a busboy at the age of 15. He spent the next 30 years in refining his craft in a variety of customer service roles. - Bar Porter/Bar Back  - Bartender - Server - Bar Manager - Promotions Manager - Operations Manager - Staff Development Manager Always seeking to learn and improve, he's a strong believer in gaining knowledge through experience. He wants people of all types to develop to their full potential.   For this reason, he wrote this book with Scott… Because you have to start somewhere on your way to greatness. This is to help you have that starting point. Good luck to you!

The Definitive Expediter & Food Runner Training Manual A MUST for: Every Restaurant Manager ( Give to New Employees ) - Anyone Wanting to Excel in These Jobs in Any Restaurant!  This eBook Prepares You to Succeed On Your Very 1st Shift.    Handle Chaos Situations With Confidence Be Super Prepared OR You Will Be Easily Overwhelmed. If you've ever watched Chef Gordon Ramsay on TV in one of his many shows, in this case Hell's Kitchen comes to mind, you have seen an expediter in action. It's an incredibly important Job. Why? The expo is the glue that binds the front of the house and the back of the house. Those moments when Ramsay is screaming at his cooks to get moving, get coordinated and get the food up? Yep, at that time he's the food expediter dressing the food and expediting it as fast as he can go. You're about to become a food expediter, known as the "expo." Food Expediting AND Food Running because the two go hand in hand. An expediter has to have someone to expedite food too - in comes the food runner.   About The Author: Harrison Barr - 30 Year Restaurant & Bar Industry Pro Harrison started in the Service Industry as a busboy at the age of 15. He spent the next 30 years in refining his craft in a variety of customer service roles. - Bar Porter/Bar Back  - Bartender - Server - Bar Manager - Promotions Manager - Operations Manager - Staff Development Manager   He wants people of all types to develop to their full potential. For this reason, he wrote this book with Scott Young… Because you have to start somewhere on your way to greatness. This is to help you have that starting point. Good luck to you!  Harrison Barr