Everand Logo

Welcome to Everand!

  • Discover this podcast and so much more

    Podcasts are free to enjoy without a subscription. We also offer ebooks, audiobooks, and so much more for just $11.99/month.

    Lead Through Conflict: Essential Skills for Resolution & Communication with Claudia S.P. Fernandez

    Lead Through Conflict: Essential Skills for Resolution & Communication with Claudia S.P. Fernandez

    FromNegotiate Anything

    Start listeningView podcast show

    Lead Through Conflict: Essential Skills for Resolution & Communication with Claudia S.P. Fernandez

    FromNegotiate Anything

    ratings:
    Length:
    27 minutes
    Released:
    Apr 1, 2024
    Format:
    Podcast episode

    Description

    In this episode of "Negotiate Anything," host Kwame Christian, Esq., M.A. interviews Claudia S.P. Fernandez, a leadership expert from the University of North Carolina at Chapel Hill. Claudia shares her insights on effective communication and conflict resolution, particularly in the context of healthcare leadership and equity conversations. Listeners will gain valuable knowledge about the importance of emotional intelligence, psychological safety, and crisis communication in leadership.
    What will be covered:
    - The impact of training on leaders' ability to navigate uncomfortable conversations
    - The key mistakes leaders make in communication and conflict resolution
    - Strategies for coaching task-oriented leaders to embrace emotional aspects of conflict resolution



    Contact ANI
    Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
    Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
    The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
    Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
    Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
    Released:
    Apr 1, 2024
    Format:
    Podcast episode

    Titles in the series (100)

    This is the top ranked negotiation podcast in the world. You’ll discover how to make difficult conversations easier while getting more of what you want in the process. You'll hear interviews from successful business professionals and thought leaders and discover how they use these skills to advance their businesses and careers. In our sparring sessions, I go head-to-head with our guests in a mock negotiation to give the audience an example of how these techniques can be implemented when dealing with difficult people. We don't just talk about what works, we talk about why it works by uncovering the psychological principles that undergird these techniques. The podcast is as fun as it is informative. Our goal is to increase the competence and confidence of our listeners to empower them to get what they want and deserve out of life, both personally and professionally. (Formerly Negotiation for Entrepreneurs) Keywords: negotiation, negotiate, persuasion, influence, leadership, psychology, sales, compassionate curiosity, mindful, mindfulness, emotions, self awareness, emotional intelligence, career, interviews, informational interviews, job search, job readiness, networking, discounts, conflict, difficult people, psychology, emotion, emotions, argue, argument, debate, negotiation, negotiate, influence, persuasion, leadership, entrepreneurship, small business, salary, sales, law, lawyer, law school, mba, human resources, HR, employee, employees, procurement, procure, procured, procures, supply chain, law, lawyer, lawyers, attorney, real estate, realtor, realtors, real estate agent, contract manager, contract negotiation, contracts, mediation, dispute resolution, arbitration, legal, corporate, deal, deals, deal making, dealmaking.