Click here to download a free copy of Benify’s Employee Happiness Index : Get benchmark insights from the world’s most engaged workplacesEpisode #137 - We are joined by Marcia Reynolds, Global Expert in Holding Mind Changing Conversations to discuss how you can use coaching skills to turn difficult conversations into positive results.Visit www.hrdleaders.com/podcast to watch the video from the podcast and subscribe to our newsletter.Resources mentioned? Check out Marcia’s book: Outsmart Your Brain: How to Master Your Mind When Emotions Take the Wheel - https://amzn.to/2VGbKcr? Thinking, Fast and Slow: https://amzn.to/2C5qLgn - Daniel Kahneman? Visit Marcia’s website (https://outsmartyourbrain.com) to learn more about her services and claim a free e-Book✉ You can email Marcia at marcia@outsmartyourbrain.com? Visit Marcia’s LinkedIn Profile (https://www.linkedin.com/in/marciareynolds/)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.