#104 Poor Backlog Refinement Is Burning $1000s Per Day

Why We Don't Love the Five Whys: In this episode, Richard and Peter dig into the popular “5 Whys” root cause analysis technique, including the limitations of the technique and why the question “why?’ can get you in trouble. Episode page: https://www.humanizingwork.com/whats-wrong-with-the-5-whys/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

5 min listen

The Problem with the Phrase "Don't Bring Me Problems, Bring Me Solutions": In this episode, Richard and Peter answer the question: “I was in a 1:1 with my boss and I shared a problem I was observing on the team. She reminded me of her motto: ‘don’t bring me problems, bring me solutions.’ The challenge was that I didn’t have a solution. Should I wait to share the problem until I’ve come up with a solution?” They also get into why managers shouldn’t say this, even if their intentions are good, and what to do instead. Episode page: https://www.humanizingwork.com/dont-bring-me-problems-bring-me-solutions/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

8 min listen

Does Everything in our Backlog need to be a User Story?: In this episode, Richard and Peter answer the question, “How do we know whether an item on our Product Backlog should be a User Story or a Task?” Episode page: https://www.humanizingwork.com/backlog-stories-vs-tasks/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

8 min listen

Nicole Forsythe on Career Transitions, Agile Coaching, and Antarctic Exploration: In this episode Peter and Richard talk with Nicole Forsythe. Nicole is a librarian turned leader of Agile coaches. We discuss a variety of topics including: how work is broken and what to do about it; navigating career transitions; practical advice for agile coaches; and what we can learn from the Antarctic explorer Ernest Shackleton. The conversation was interesting and practical, and we’re thrilled to share it. Episode page: https://humanizingwork.com/nicole-forsythe-on-career-transitions-agile-coaching-and-antarctic-exploration/ Connect with Humanizing Work:https://twitter.com/HumanizingWorkhttps://twitter.com/rslawrence/https://twitter.com/tptman/https://www.linkedin.com/company/humanizingworkhttps://www.facebook.com/HumanizingWork by The Humanizing Work Show

53 min listen

Grilling next week's chicken (or how to get people to work outside their specialty): In this episode, Richard and Peter take on the question: “My team members only want to work on their specialties. What can I do to get them to pull from the top of the backlog?” Richard answers with a vivid story about food prep, common sense, and “grilling next week’s chicken.” Episode page: https://humanizingwork.com/grilling-next-weeks-chicken-or-how-to-get-people-to-work-outside-their-specialty/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

7 min listen

Why the Effort to Humanize Work Is Worth It: Leading the kind of culture change that produces an engaged, empowered, human-centric organization can be exhausting and difficult. In this episode, Hart Shafer, the CEO of TheraSpecs, explains why it’s worth it. This is an excerpt from our Deep Dive episode on Hiring, check out the show notes for links to that full episode, which is packed with good ideas for anyone who leads or participates in the hiring process. Episode page: https://www.humanizingwork.com/why-the-effort-to-humanize-work-is-worth-it/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

6 min listen

How Does A "User Manual For Me" Work In Practice?: In this episode, Richard answers a question from a friend in the non-profit world: “I came across a template for creating a ‘user guide for working with me.’ Are these used in the business world, and if so, do they work out in practice?” Episode page: https://www.humanizingwork.com/should-you-make-a-user-manual-for-me/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

6 min listen

A Path to Real Empowerment for Teams: Just saying “you’re empowered” doesn’t make it happen. In this episode, Peter and Richard offer a more nuanced way to think about empowerment and a structured path to increase the level of empowerment for your employees and teams. Episode page: https://www.humanizingwork.com/path-to-empowerment/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

7 min listen

What’s the right size for an agile team? (Mailbag): In this episode, Richard and Peter answer the question, what’s the best size for an agile team? The Scrum Guide says 5-9, but how does the Humanizing Work team think about it? Episode page: https://www.humanizingwork.com/whats-the-right-size-for-an-agile-team/ Connect with Humanizing Work:https://twitter.com/HumanizingWorkhttps://twitter.com/rslawrence/https://twitter.com/tptman/https://www.linkedin.com/company/humanizingworkhttps://www.facebook.com/HumanizingWork by The Humanizing Work Show

7 min listen

The Peter Principle: Is management doomed to be incompetent?: The Peter Principle is the idea that people get promoted until they hit the level where they’re no longer competent enough to get promoted again. In this episode, Richard and Peter discuss what this means, whether it’s always true, and how management can escape the Peter Principle. Episode page: https://www.humanizingwork.com/the-peter-principle-management/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

7 min listen

Why we don't like epics for agile teams: Peter and Richard mentioned in an earlier episode that they’re not fans of epics for agile teams and product owners. In this episode, they explain why and what to do instead. Episode page: https://www.humanizingwork.com/why-we-dont-like-epics/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

3 min listen

Deep Dive–A Breakthrough in Hiring: Hiring is hard everywhere. But it’s particularly challenging for human-centric organizations that want to hire for self-organization and collaboration. The differences between good and bad candidates are hard—or impossible—to determine from resume reviews and traditional job interviews. In this episode, Peter and Richard share a breakthrough hiring approach developed by their friends Hart Shafer and Annette Zinky of TheraSpecs. You’ll hear the story of how and why Hart and Annette developed a new way of hiring, and you’ll learn how to implement a similar method to transform your own hiring. Another client who just tried a little of this approach for a key position told us, “It felt like I suddenly had interviewing superpowers!” by The Humanizing Work Show

79 min listen

Overcoming Resistance to Change: In this episode, Richard and Peter answer the question, “How do you overcome resistance to change?” Episode page: https://www.humanizingwork.com/overcoming-resistance-to-change/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

9 min listen

Five Lessons in Career Development Peter Learned in his Career: This episode includes an excerpt from one of our monthly Humanizing Work Conference Alumni community sessions. In the session, Peter shared a 20 minute presentation about his circuitous career path and five lessons he’s learned along the way. Episode page: https://www.humanizingwork.com/5-lessons-in-career-development Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

20 min listen

Team engagement doesn't benefit from "Enforced Team Fun”: In this episode, Richard and Peter answer the question: what’s your take on “enforced team fun”? Many teams have an expectation that everyone will participate in things like birthday celebrations and morale building events, despite the strong possibility that some on the team would experience stress and anxiety, and no evidence that holding those events increases engagement on the team. There are things outside of individual task execution that should be expected on a team, but “enforced team fun” isn’t going to help and is likely hurting. Episode Page: https://www.humanizingwork.com/what-many-leaders-get-wrong-when-trying-to-build-team-engagement/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

5 min listen

Participant's Key Takeaways from the 2022 Humanizing Work Conference: We’ve just returned from hosting the 2022 edition of our annual Humanizing Work Conference in Veil, Colorado. On the last day of the conference, we asked a few of the participants to share an idea or concept they picked up that was particularly meaningful or useful to them, that they thought you might benefit from hearing. In this episode, you’ll get a glimpse into the takeaways from seven participants on ideas you can use at work right away. Episode page: https://www.humanizingwork.com/humanizing-work-2022-conference-participant-takeaways/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

9 min listen

Do we really need a retrospective every sprint? by The Humanizing Work Show

9 min listen

Measuring the Success of Agile Adoption: In this episode, Richard and Peter take on two related questions: “Can those Agile success surveys be believed?” and “How should we think about measuring the success of our own Agile adoption?” Episode page: https://www.humanizingwork.com/measuring-the-success-of-agile-adoption/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

12 min listen

How To Have a More Effective Daily Scrum Tomorrow: In this episode, Richard and Peter give 3 quick tips you can use to have a more effective Daily Scrum right away. Too many teams waste this important meeting on a boring status report instead of using it to create team alignment and make every day matter. Episode page: https://www.humanizingwork.com/daily-scrum-episode/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

9 min listen

PO Board Overview–How to reduce stress and overwork for Product Owners: In this episode, Richard shares our favorite tool for helping Product Owners restore some sanity to their lives. The PO Board is a way to structure the Product Backlog so that the Product Owner knows exactly what to focus on, at what level of detail, and with which stakeholders on any given day. We’ve taught this approach to thousands of Product Owners, and they regularly report that it has been a huge help in bringing some order to a job that is too chaotic and stressful too often. Episode page: https://www.humanizingwork.com/poboard/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

19 min listen

Dealing with Interruptions on a Scrum Team: In this episode, Richard answers the question: “Our team is trying to use Scrum, but we get a lot of interruptions, a lot of work that pops up mid-sprint. How do we handle that kind of thing well?” He explains how to borrow a couple of concepts from Kanban to accommodate emergent work on a Scrum team in a healthy way. Episode page: https://www.humanizingwork.com/dealing-with-interruptions-on-a-scrum-team/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

9 min listen

Visionary vs Facilitating Product Ownership: In this episode, Richard and Peter answer a question that’s essentially: “Most of the standard Product Ownership advice doesn’t seem to apply to my situation. Am I just doing Product Ownership wrong?” They discuss two modes of Product Ownership—visionary and facilitating—and when each one is the right approach. Episode page: https://www.humanizingwork.com/visionary-vs-facilitating-product-ownership/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

16 min listen

Why Scrum works when it works: Peter and Richard are often asked: “Why do you guys like Scrum so much? It seems like a lot of meetings, and I see a lot of teams struggling with it. But you recommend it for a lot of situations, and it seems like you’ve thought a lot about it.” In this episode, they explain why Scrum works when it works and why it’s still their favorite approach for product development, including outside of software development. Episode page: https://www.humanizingwork.com/why-scrum-works-when-it-works/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

10 min listen

Having Uncomfortable Conversations on a Team: In this episode, Richard and Peter answer the question: “We want to get better at having uncomfortable conversations on our team. We either avoid them or don’t handle them well. How can we improve at this?” Episode page: https://www.humanizingwork.com/having-uncomfortable-conversations-on-a-team/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

8 min listen

The Surgeon General Has Something to Say About Humanizing Work: In this episode, Richard and Peter look into a recent report from the US Surgeon General on “Workplace Mental Health & Well-Being” as well as the business media’s puzzling reporting on it. Spoiler alert: the Surgeon General has a lot to say about why making work fit humans matters and the mainstream business media can’t make sense of it. Episode page: https://www.humanizingwork.com/surgeon-general-report/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

7 min listen

Sprint Review Agenda by The Humanizing Work Show

7 min listen

Feature Mining Q&A: Feature Mining is a technique for figuring out where to start on a big, complex idea. Following up on a Feature Mining webinar on February 6, 2023, in this episode, Richard and Peter answer questions from the webinar and from other workshops on the topic of Feature Mining. If you’re not familiar with the Feature Mining technique, don’t worry, there’s a short intro to it before the Q&A. Episode page: https://www.humanizingwork.com/feature-mining-qa-episode/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

36 min listen

What do I focus on as a new ScrumMaster?: In this episode, Richard and Peter answer the question: “What should I focus on as a new ScrumMaster?” They explain why focusing on making your team do Scrum well is tempting but a dead end and what you should focus on instead. Episode page: https://www.humanizingwork.com/new-scrummaster-focus/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

6 min listen

Two Key Moves for Better Sprint Retrospectives: The Sprint Retrospective is perhaps the most important event in Scrum. In this episode, Richard and Peter share their two favorite ways to make the Sprint Retrospective meeting way more effective. If your team’s retros have become boring, repetitive, or just a waste of time, these two key moves will bring them back to life. Episode page: https://humanizingwork.com/better-sprint-retrospectives-episode/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

13 min listen

These Six Things Improve How Teams Work: The health of teams has a direct impact on organizational results as well as on individuals’ happiness in their work. In this episode, Richard and Peter outline the 6 conditions that researchers J Richard Hackman and Ruth Wegeman have discovered are critical for a team to be healthy and effective. They also cover what you can do to contribute to those conditions, whether you’re a leader or a junior team member. Episode page: https://www.humanizingwork.com/these-six-things-improve-how-teams-work/ Connect with Humanizing Work: https://twitter.com/HumanizingWork https://twitter.com/rslawrence/ https://twitter.com/tptman/ https://www.linkedin.com/company/humanizingwork https://www.facebook.com/HumanizingWork by The Humanizing Work Show

14 min listen

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#104 Poor Backlog Refinement Is Burning $1000s Per Day

#104 Poor Backlog Refinement Is Burning $1000s Per Day

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